Provide your claims representative with as many details as you can, including basics like what happened, when it happened, where it happened (if not in your home) and if anyone was hurt. Sharing relevant details can help the claims process move quickly.
The sooner you report your claim, the sooner Allstate can start helping you. Even if you don't have all the information you need, you can contact your claims representative at Allstate to provide it.
Filing a claim could help protect you if covered damages or injuries are discovered later. If there's a lawsuit related to a covered claim, your Allstate policy could provide you with legal counsel. If you hesitate to file a claim, you may not benefit from the protection your policy offers.
Yes. Your policy requires you to file a police report for theft.
In some cases, your claims representative can provide you with an estimate without visiting your home. If you do need to schedule an appointment with a claims adjuster, your claims representative can easily help you do that. To make your appointment with a claims adjuster more convenient, he or she can usually provide you with an estimate after completing an inspection of your home. Allstate also has a vendor referral network available to you, which includes a list of names of participating contractors. Please ask your adjuster regarding availability.
Yes, you may be asked to provide proof of ownership. Providing receipts, owners manuals, warranty cards, appraisals, photographs or original manufacturer's boxes can help support your claim. Having a home inventory, like one you can easily create with Allstate's Digital Locker app, may help speed up the claims process.
Find an agent for help with questions about the home insurance claims process.