Throughout the litigation, you may be required to: answer written questions called interrogatories, give oral testimony under oath at a recorded proceeding called a deposition, and testify at an arbitration hearing and/or a trial. We will give you as much notice as possible of events requiring your presence. To do so, it is extremely important you notify us of all changes to your address, telephone numbers (home, business, mobile), and email address.

Although each case is different, the average lifespan of a case is about one to two years. If your case is one of the few that goes to trial, this time frame may be doubled.

Do not discuss this case with anyone except a representative of your insurance company or the staff of this office. Contact this office if you receive any communication regarding this case from anyone other than a representative of your insurance company or this office.

Our role is to defend the claim that has been filed against you. We do not represent you on a claim that you might want to file against anyone else. If you feel that you may have such a claim, you should contact your personal attorney immediately, at your own expense, or pursue such a claim on your own. There are strict time limitations on actions for damages. Any claim that is not brought within the time limitation may be lost forever.

You must avoid using a workplace device (computer, tablet, smartphone, etc.) or any system (for example: a public library computer) where others are able to read information sent to or by you. Communications between you and your legal team can only be kept confidential if they are not disclosed to third parties. If you use a company owned device and your employer has a policy reserving the right to access employees' email correspondence sent using company devices, you may lose the right to keep these communications confidential.

Your legal team may email forms for you to complete and return. If you provide information (including any attachments) that contains personal information such as someone's name and address, social security number, date of birth and/or personal health information, you should respond by U.S. mail. If, however, you do use email containing personal information, the email (including attachments) must be encrypted, password protected and the password shared with your legal team in a separate and confidential communication to better protect the information from being viewable by unintended persons.

Keeping in mind the above precautions, you can email the firm or individual members of your legal team at the addresses provided on this website.

No. Do not communicate with others about this case on the internet in any forum.

It's crucial that we always have your current address, telephone numbers, and email address. If you move or will not be accessible for an extended period of time using the contact information we have for you, please let us know as soon as possible and give us your new or temporary contact information.

Also, we need your responses to the questionnaire that we enclosed with our letter of representation.

During the course of the legal matter, you may be required to provide us with certain documents. The office will attempt to make copies of the originals and return those documents to you. If we determine a need to keep these documents, we will hold them for you during the pendency of the legal matter and, upon closure of the file, you may request the return of these documents. It is your responsibility to secure the return of your documents. You will be notified in writing when the file is closed. Thirty (30) days after closure of the file, the original documents that were submitted by you to assist in handling this matter will be destroyed unless notification in writing is provided requesting the submitted document(s) be returned. A digital copy of our entire file will be maintained for six (6) years. After six (6) years, the digital file will be subject to destruction, and you will receive no further communication from us.

If you should have any questions regarding this retention policy, please contact our Office.