Because a mobile phone follows an operator rather than a specific vehicle, the app can detect trips when you aren't the driver. You can delete trips at any time via the My Trips screen in you're the Allstate® mobile app. Deleted trips do not count toward your driving record or impact performance cash rewards.
To delete a trip, open the Allstate® mobile app and tap Profile and Settings, then tap Drivewise. You will see a Remove option under each trip. The app will ask you to provide a reason for each trip you delete.
You can also alert your Drivewise program to "sleep" in advance of a trip. Open the Allstate app and tap Profile and Settings, then tap Drivewise to visit your settings screen. Toggle "Drivewise" from Active to Off. An "Auto-Restart" option will appear. Choose the amount of time that you want your Drivewise reporting turned off. Drivewise reporting will turn back on automatically after the amount of time you selected. If you don't select an auto-restart time, you will have to go back into this menu to start recording trips again.
If the app detects a duplicate trip for two operators on a single policy, only one trip will be counted toward the policy's performance score. The trip is automatically counted for the driver who has fewer total trips in a six-month period.