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Allstate Customer Care

Customer Care Support

Uncashed Refund Checks

We recently sent you a letter about a refund check that we previously issued but has not been cashed. The letter explained why we issued the check, the date we issued it, the check amount, the check number and the policy number/claim number /contract number associated with the refund. The letter also listed the party to whom we issued the check.

We realize that the check may not have been cashed due to a death, a change of name, a change of address, or it was misplaced and not cashed within the allowed timeframe.

We want to do what we can to ensure that, if appropriate, the funds are issued to the correct party. With that in mind, if you would like us to reissue the check, please provide any necessary updates and return the letter to us. In some cases, we may have to request proof of identification to reissue the check.

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