Find your documents fast
Allstate has a number of tools to make finding a specific document regarding your insurance policy quick and easy.
- You can view your policy details and access any of your current or archived insurance information in the documents section of your My Account profile.
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- Search for your policy documents from your mobile phone or tablet using the Allstate® mobile app. You can also access a digital copy of your auto insurance ID card, which may be used in states that accept electronic proof of insurance.
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- You can always contact your agent for assistance finding a document or if you just have questions you need answered. Your local agent's information can be found on the back of your insurance card.
Find an agent or call 1-800-ALLSTATE (1-800-255-7828) for 24/7 assistance.
- Digital ID cards are accepted in many states as valid proof of insurance. You can access a digital copy of your auto ID card directly from your smartphone using Allstate® mobile app.
access your digital ID card
If your change is submitted on My Account, your request will be processed within two business days. After the request is processed, it takes 24 hours for the change to post online. Your documents will be mailed within 7 days of processing the request.
First, please log into my account. Next, simply go to the Update a Policy page in the Policies section and use the "I Want To" drop-down to select the change you'd like to make to your policy.
First, please log into my account.
For most policy types, you can go to the Documents section to print a copy of your policy declarations page online.
You can also request copies by contacting your Allstate agency or calling 800-255-7828. After submitting your request, you should receive your copy via U.S. mail within 7 to 10 days.
For information regarding your life or annuity policy, please contact your Allstate agency or Personal Financial Representative. You can also call one of the following numbers:
You must first log into my account and navigate to the "Provide Documents" page. You'll see a green check mark beside each document that you have reviewed, uploaded, and/or returned electronically, by fax, or by mail.
Thank you for completing your documents online. The documents we sent you in the mail are for your records—you don't need to send them back to us.
Yes. If we send you a document, you have the option of printing, signing, and then uploading it to us electronically.
You must first log into my account. Then go to the Policies section and use the "I Want To" dropdown to select "provide Documents." You'll be able to access the "Complete Required Documents" page from there.