Here you'll find answers to some frequently asked questions about the Allstate® mobile app.
You can set up automatic monthly payments from your checking or savings account using Easy Pay. Please continue to pay all paper bills until you receive enrollment confirmation and your schedule of future withdrawals.
At this time, you cannot make changes on the app. You can easily make changes by logging on "My Account" on myaccount.allstate.com. If you have any difficulties or questions, please call (877) 810-0834, and we'll be happy to assist you.
You can set up automatic payments with your credit card using RCC. Please continue to pay all paper bills until you receive enrollment confirmation and your schedule of future withdrawals.
Unfortunately, a payment can fail to go through if the bank account you provided is invalid, closed, or has insufficient funds. This can also happen if your credit card exceeds its limit, is expired, or if the payment is disputed. If your payment didn't go through, please call us at (800) 901-1732. We'll be happy to help.
You can see the amount you owe for each policy on the "Billing Info" screen in the mobile app.
For most policy types, you can pay any amount between $0.01 and the "Pay In Full" amount due on your policy. Please be sure to pay at least the minimum due on your policy.
If you're having difficulties paying your bill on the mobile app, please contact your Allstate agent or call (800) 901-1732, and we can help you make a payment.
You can easily access your payment history by clicking "Billing Info" on the mobile app.