Allstate QuickFoto Claim^®

File a claim for your fender bender in a snap.

If you have to make an auto claim, Allstate wants to help make the process as quick and easy as possible. The QuickFoto Claim feature of the Allstate^® Mobile App helps you get paid quicker so you can get back to normal faster*. After a claim is filed and submitted, a claims team member will determine if your claim is eligible to use QuickFoto Claim. If so, you may download the Allstate Mobile app below or text ALLSTATE6 to 25788 to start using QuickFoto Claim today.

Allstate Mobile introduces QuickFoto Claim

How It Works

With QuickFoto Claim^® from Allstate, you can file a claim for your minor accident in just a few quick taps. Follow these steps to get started.

Download the Allstate Mobile App
Take photos of the damage.
Take photos of the entire vehicle.
Allstate reviews and settles the claim.

A man stands in his driveway using QuickFoto Claim to snap a pic of his damaged vehicle.

Quickfoto claim FAQ.

How do I get Started?

Download Allstate^® Mobile app
Access QuickFoto on the Welcome Screen.
Enter your claim number OR login using your Allstate My Account username and password.

I'm not an Allstate customer, can I still use QuickFoto?

Yes. Follow the "How It Works" steps above.

Do I have to register for Allstate My Account or create a guest login to use QuickFoto?

Yes. Even if you're not an Allstate policyholder, you still need to create a guest login. Just follow the registration link emailed to you and see the "How It Works" section above.

Why can't I create an account on Allstate Mobile?

If you would like to access the other features of Allstate Mobile, or select alternative payment methods, you will need to register or create a guest login at Allstate My Account. Once you've done this, you'll be able to use the My Account username and password to login to Allstate Mobile.

How do I use QuickFoto?

In QuickFoto, you'll take photos of your damaged vehicle in a 3-step process before submitting your claim for estimate. You'll be prompted to take photos of the (1) damaged area, (2) entire vehicle, and (3) VIN & odometer.

Can I use photos I've already taken?

No, we can only accept the photos taken within the QuickFoto Application submission process.

I've "captured my photos," what now?

Once you've taken the required photos and all 3 steps are marked as complete, you can now submit for estimate. Please note, once the photos are submitted you won't be able to edit them.

How do I know my claim submission is complete?

You'll see a confirmation message that says Your QuickFoto Claim upload is complete. Then you can return to the overview screen and you'll see that your photos have been submitted.

What if my claim submission doesn't appear to go through?

Connection issues can sometimes happen. To complete the submission, you may need to log out and log back in to Allstate Mobile. Look for the Finish Upload button in the QuickFoto claim section and resubmit.

What if I'm asked to retake photos?

If your Claims Representative needs you to resend the photos, the step(s) will be unlocked for you to take more pictures and resubmit.

When and how will I be notified of an estimate?

Once your photos are accepted and reviewed, you can expect to receive an estimate and a phone call within 24 hours. Your claims representative will complete an initial estimate based on the damages visible in the photos and will call you to explain your estimate. They will also email the estimate to you with further instructions on how to proceed with your repairs.