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What's This?
If you have to make an auto claim, Allstate wants to help make the process as quick and easy as possible. The QuickFoto Claim feature of the Allstate® Mobile App helps you get paid quicker so you can get back to normal faster*. After a claim is filed and submitted, a claims team member will determine if your claim is eligible to use QuickFoto Claim. If so, you may download the Allstate Mobile app below or text ALLSTATE6 to 25788 to start using QuickFoto Claim today.
With QuickFoto Claim® from Allstate, you can file a claim for your minor accident in just a few quick taps. Follow these steps to get started.
Download and open the Allstate Mobile App
Select QuickFoto Claim
Enter your claim number
Take your photos
Yes. Follow the "How It Works" steps above — no login is required but you will need your claim number.
In QuickFoto, you'll take photos of your damaged vehicle in a 3-step process before submitting your claim for estimate. You'll be prompted to take photos of the (1) damaged area, (2) entire vehicle, and (3) VIN & odometer.
No, we can only accept the photos taken within the QuickFoto Application submission process.
Once you've taken the required photos and all 3 steps are marked as complete, you can now submit for estimate. Please note, once the photos are submitted you won't be able to edit them.
You'll see a confirmation message that says Your QuickFoto Claim upload is complete. Then you can return to the overview screen and you'll see that your photos have been submitted.
Connection issues can sometimes happen. To complete the submission, you may need to log out and log back in to Allstate Mobile. Look for the Finish Upload button in the QuickFoto claim section and resubmit.
If your Claims Representative needs you to resend the photos, the step(s) will be unlocked for you to take more pictures and resubmit.
Once your photos are accepted and reviewed, you can expect to receive an estimate and a phone call within 24 hours. Your claims representative will complete an initial estimate based on the damages visible in the photos and will call you to explain your estimate. They will also email the estimate to you with further instructions on how to proceed with your repairs.
You can let your Claims Representative know which payment option is best for you: Fast Mobile e-pay, Direct Deposit or a check.
For technical problems with Allstate Mobile app or Allstate My Account call 877-597-0570, and choose option 3.
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