Whether you're a homeowner, condo owner or a renter, get answers to your insurance claim questions here.
Need to file or track a home claim? Check out step-by-step details on the process at our home insurance claims page.
Home insurance claims FAQs
In some cases, your claim representative can provide you with an estimate without visiting your home. If you need to make an appointment with a claim adjuster, he or she can usually provide you with an estimate after completing a home inspection.
Generally, the dwelling protection coverage in your homeowners insurance policy applies to this situation. Coverage for burglaries may include damage to your home due to a break-in and stolen property, up to the limits stated in your policy. Our claim representatives would be happy to go over the details of your specific coverage.
Yes. Your policy requires you to file a police report for theft.
This scenario should fall under your home insurance policy's dwelling protection coverage. Coverage for fallen trees may also include tree or debris removal, depending on the situation. Talk to an Allstate® representative to learn the details of your coverage.
Public adjusters are independent claim adjusters not associated with Allstate, so their fees are not reimbursable under your Allstate policy. As an Allstate policyholder, you don't need to hire a public insurance adjuster to settle your insurance claim, unless you choose to.
If you receive a legal "summons" or "complaint," you are being sued. Call your Allstate claim representative for next steps. Not contacting us may jeopardize your coverage.
Standard homeowners, renters or condo insurance policies do not typically cover flood damage. You may be able to buy a separate flood insurance policy to help protect your home and your belongings.
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Use Allstate Mobile to file and track claims on the go.
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