file or track

get hassle-free help for all types of claims

We’ll share everything you need to know about filing and tracking claims.

File or track a claim

Most claims, including auto, home, condo, renters, motorcycle, snowmobile, and off-road vehicles can be taken care of in My Account. Check out the information below for other claims that are handled a little differently.

I’m an Allstate customer

File or track your claim’s progress on My Account.

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I'm not an Allstate customer

Create a guest account to track your claim.

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Create a guest account

File other types of claims

Flood claims

Fill out a flood loss claim report online.

Life claims

Call 1-800-366-3495 or download form.

Annuity claims

Call 1-877-499-6418.

Phone protection claims

Start a phone claim at Squaretrade.

Identity theft claims

Call 1-855-821-2331.

Business claims

Follow the instructions on this page.

Not an Allstate Customer? Call 1-800-255-7828 for support.

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    Protect yourself from fraud with our online tools and resources.
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Still need help? Visit Allstate’s support page for more information.