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Fast Mobile e-Payment
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Get Your Claims Payment Quickly.

Get your claim payment quickly and easily. Fast Mobile e-Payment is available for both auto and property claims and can help you get your claim payment on the same day it's issued. It's just another way Allstate is keeping you in good hands.


Mobile Phone.

How It Works.

  • You simply need an email address or mobile phone number to use Fast Mobile e-Payment.
  • You will receive an email alert once your payment is on its way. First-time users will be asked to complete a quick, one-time registration process.
  • A payment confirmation will be sent once the payment has safely been received.

Have A Question About Using Fast Mobile e-Payment?

We're here to help. If you have any questions or concerns regarding Fast Mobile e-Payment contact your agent to assist you. You can also find answers below to some of our most common questions.


Questions

Do I have to have a personal bank account with Bank of America, Chase, Wells Fargo or Capital One to use Fast Mobile e-Payment?

No. As long as you have a personal account at any bank based in the US, you can receive payment via Fast Mobile e-Payment.


Can I use a pre-paid bankcard account with Fast Mobile e-Payment?

No. You must use a checking account or savings account when registering and accepting payment.


How quickly will I receive my funds using Fast Mobile e-Payment?

Allstate uses Bank of America to disburse claim payments.

  • If you have a personal bank account with Bank of America, payment can be completed as soon as the same day.
  • If you have a personal account with Chase, Wells Fargo or Capital One, payment can be completed as soon as the next day.
  • If you have a personal account with any other bank, payment can be completed as soon as 1-2 days.

Is there a maximum dollar limit for a payment made by Fast Mobile e-Payment?

The Fast Mobile e-Payment functionality itself does not have a limit. Claim settlement payments are based on the individual claim and policy terms, limits and conditions.


Can Fast Mobile e-Payments be used for recurring payments?

Yes. There is no change to the process for setting up recurring payments.


What happens if I accidently deleted the email or text message from Bank of America that is used to register/accept my payment?

Don't worry. Your claims representative can send a copy of the registration/acceptance link via email.


If I accidently rejected a payment, what are my options?

The payment will be cancelled and someone will follow up with you to resolve.




Need more information about our claim services? Visit our tools and resources to learn what to expect after an accident, get guidance on the right way to file your auto claim and more.

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