Allstate is helping customers rebuild their lives following storms with Mobile Claims Centers (MCCs) at convenient locations to help assist customers and expedite claims. At MCCs you can meet with catastrophe personnel, get answers to your claim questions and file a claim. Allstate is taking further measures to put the health and safety of customers first during the pandemic, setting up each MCC to enable appropriate distancing, practicing social distancing guidelines, wearing protective gear and creating a contact-free experience where possible.

Hours of operation and locations

Due to impending storms, these mobile claim locations will re-open in Ft Myers/Naples on Friday at 8:00 a.m.

Fort Myers, FL
Home Depot
14655 S Tamiami Trail
Fort Myers, FL 33912

Hours of operation:
Monday - Sunday: 8:00 a.m. - 6:00 p.m. EST

Naples, FL
Home Depot
1651 Airport Pulling Rd S
Naples, FL 34112

Hours of operation:
Monday - Sunday: 8:00 a.m. - 6:00 p.m. EST

The hours will be from 8 am-6 pm unless otherwise communicated or impacted by area curfews.

As we are able to move into the most impacted areas in Florida, we will continue to open locations as logistics and infrastructure permits.

*Please continue to check here for updated hours of operation and locations throughout the week.

Allstate is helping customers rebuild their lives following storms with Mobile Claims Centers (MCCs) at convenient locations to help assist customers and expedite claims. At MCCs you can meet with catastrophe personnel, get answers to your claim questions and file a claim. Allstate is taking further measures to put the health and safety of customers first during the pandemic, setting up each MCC to enable appropriate distancing, practicing social distancing guidelines, wearing protective gear and creating a contact-free experience where possible.