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Catastrophe Claims FAQ

Find Answers to Your Catastrophe Claims Questions.

Below are some of our most frequently asked questions – and their answers – regarding catastrophe claims. If you have another question that you don't see here you can always access our 24/7 claims assistance for more help.

Overall Claim Progress

Damages to Belongings and an Uninhabitable Home

Damage Inspection, Estimates and the Repair Process

Deductible and Receiving Payments

ECC Monitor: OK