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Catastrophe Information


Helping You Rebuild In Texas.

If a crisis occurs in Texas, Allstate's National Catastrophe Team (NCT) can help. The NCT consists of more than 900 full-time members and a fleet of mobile claims centers. The team is prepared to travel to damaged or affected areas in your community to help give the attention your situation demands.

The National Catastrophe Team has established the below additional drive-in vehicle inspection locations to expedite the claims process for customers impacted by this event.

Caliber Collision
1170 Culebra Rd.
San Antonio, TX 78253
Allstate vehicle damage inspection location scheduled to open Friday, April 15, 2016
Hours of Operation
Mon-Fri: 8 a.m. to 5 p.m.
Sat and Sun: 8 a.m. to 5 p.m.
Appointments are needed and can be made by calling 1-800-54-STORM

Procare
6430 Fairdale Dr.
San Antonio, TX 78218
Allstate vehicle damage inspection location scheduled to open Friday, April 15, 2016
Hours of Operation
Mon-Fri: 8 a.m. to 5 p.m.
Sat: 8 a.m. to 5 p.m.
Sunday – Closed
Appointments are needed and can be made by calling 1-800-54-STORM

Home Depot
8138 Agora Pkwy
Selma, TX 78154
Allstate vehicle damage inspection location scheduled to open Saturday, April 16, 2016
Hours of Operation
Mon-Fri: 8 a.m. to 5 p.m.
Sat and Sun: 8 a.m. to 5 p.m.
Appointments are needed and can be made by calling 1-800-54-STORM

Home Depot
9115 N Loop 1604
San Antonio, TX 78249
Allstate vehicle damage inspection location scheduled to open Saturday, April 16, 2016
Hours of Operation
Mon-Fri: 8 a.m. to 5 p.m.
Sat and Sun: 8 a.m. to 5 p.m.
Appointments are needed and can be made by calling 1-800-54-STORM

Home Depot
4909 Windsor Hill
Windcrest, TX 78239
Allstate vehicle damage inspection location scheduled to open Monday, April 18, 2016
Hours of Operation
Mon-Fri: 8 a.m. to 5 p.m.
Sat and Sun: 8 a.m. to 5 p.m.
Appointments are needed and can be made by calling 1-800-54-STORM

Plano Service King
4205 W Plano Pkwy
Plano, TX 75093
Hours of Operation:
Mon-Fri: 7 a.m. to 7 p.m.
Sat and Sun: 8 a.m. to 5 p.m.
Appointments are needed and can be made by calling 1-800-54-STORM

Home Depot
1224 N Central Expressway
Plano, TX  75074
Allstate vehicle damage inspection location scheduled to open Monday, March 28, 2016
Hours of Operation:
Mon - Fri: 7 a.m. to 7 p.m.
Sat - Sun: 8 a.m. to 5 p.m.
Appointments are needed and can be made by calling 1-800-54-STORM

Home Depot
951 Westgate Way
Wylie, TX  75098
Allstate vehicle damage inspection location scheduled to open Tuesday, March 29, 2016
Hours of Operation:
Mon - Fri: 7 a.m. to 7 p.m.
Sat - Sun: 8 a.m. to 5 p.m.
Appointments are needed and can be made by calling 1-800-54-STORM


Call 1-800-54-STORM (1-800-547-8676) to access 24/7 catastrophe claims service.

US map with Texas highlighted.


You can call 1-800-359-1000 to report a commercial property claim. To report a flood claim, call 1-800-54-STORM, contact your agent or start your claim online.


The NCT And Mobile Claims Centers Are Here To Help.

Our mobile claims centers offer you the chance to meet with members of the NCT after your community has been affected by a severe weather event. The NCT can help you report a claim, answer questions and may be able to provide additional living expenses on covered losses.

Find out more about the NCT


Dealing With The Aftermath Of A Disaster.

When severe weather impacts your community it can be very stressful. Understanding the steps in the disaster claims process can help you ease stress and begin picking up the pieces.

Explore your options after a loss


Mobile claims center.

Get Answers To Your Disaster Claims Questions.

Need help navigating the disaster claims process? We can help. Allstate not only offers guidance and support, but you can also scan our frequently asked questions to find the answers you need.

Browse the disaster claim FAQ


Preparation Can Bring Peace Of Mind.

Being prepared helps you know how to respond in a severe weather event. Get helpful catastrophe information and explore Allstate's various tools and resources, like the Emergency Preparedness articles, to learn how to prep. Explore the links below for even more helpful information:

You will need Adobe Acrobat to view or download the following documents. If you do not have this program, download Acrobat Reader now.

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