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Catastrophe Information

Helping You Rebuild In New Mexico.

If a crisis occurs in New Mexico, Allstate's National Catastrophe Team (NCT) can help. The NCT consists of more than 900 full-time members and a fleet of mobile claims centers. The team is prepared to travel to damaged or affected areas in your community to help give the attention your situation demands.

State Map

Call 1-800-54-STORM (1-800-547-8676) to access 24/7 catastrophe claims service.



You can call 1-800-359-1000 to report a commercial property claim. To report a flood claim, call 1-800-54-STORM, contact your agent or start your claim online.

The NCT And Mobile Claims Centers Can Help.

In the event of a disaster in New Mexico, a mobile claims center can help you meet with members of the NCT. The team can help you file a claim, answer questions and may be able to help provide additional living expenses on covered losses.

Get more information about the NCT

What To Expect After A Disaster.

Dealing with a severe weather event can be an emotional time. Knowing the steps in the disaster claims process can help you start putting your life back in order.

Learn what to do after a loss

Mobile claims center.

Your Disaster Claims Questions—Answered.

Get help with the disaster claims process. Not only can you depend on Allstate for support, but you can also browse common questions to find the answers you're looking for.

Explore disaster claim FAQ

Plan Ahead And Prepare.

Being prepared and knowing how to respond can help you get through a severe weather event. Visit our Disaster Help Center to see how insurance may help protect your home or car against damage from wind, storms or wildfires. Learn about ways to help prepare your home and family in case of an emergency situation. And, get tips on recovery if you've been affected by a recent disaster.

Visit the Disaster Help Center

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