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Catastrophe Information
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Allstate Mobile Claims Centers (MCC)

The Allstate National Catastrophe Team often positions Mobile Claims Centers (MCC) at convenient locations to assist our policyholders. At the MCC you can meet with catastrophe personnel, get answers to your claim questions and file a claim against your Allstate policy.

A Catastrophe Response Vehicle has been deployed to assist customers who have been impacted by the Sevier County Fire.

Tennessee
Mobile Claim Center Location
Boyd's Bear Country
149 Cates Lane
Pigeon Forge, TN 37868

Hours of Operation:
8:00 am to 6:00 pm EST Monday through Friday
8:00 am to 5:00 pm EST Saturday and Sunday

South Carolina
Mobile Claim Center Location
Reedy Fork Baptist Church
3115 Fork Shoals Rd
Simpsonville, SC 29680

Hours of Operation:
8:00 am to 6:00 pm EST Monday through Friday
8:00 am to 3:00 pm EST Saturday
The unit will leave this location after 3:00 PM Saturday

ECC Monitor: OK