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Allstate Mobile Claims Centers (MCC)

The Allstate National Catastrophe Team often positions Mobile Claims Centers (MCC) at convenient locations to assist our policyholders. At the MCC you can meet with catastrophe personnel, get answers to your claim questions and file a claim against your Allstate policy.

Affected by Hurricane Irma?

If you are affected by a severe weather event and need help now, the National Catastrophe Team has established the below additional Mobile Claim Centers to expedite the claims process for customers impacted by this event.


Mobile Claim Centers Currently Open:

8 AM - 6 PM Monday - Friday
8 AM - 5 PM Saturday - Sunday
(These locations are subject to change)

  • Brunswick, GA
    Home Depot
    200 Altama Connector
    Brunswick, GA 31520
  • Cape Coral, FL
    Agent Ted Todd Office Parking Lot
    2481 Del Prado Blvd. N.
    Cape Coral, FL 33909
  • Fort Myers, FL
    Home Depot (closing Sept. 24)
    3402 Forum Blvd.
    Fort Myers, FL 33905
  • Jacksonville, FL
    Home Depot (closing Sept. 24)
    9520 Regency Sq North
    Jacksonville, FL 32225
  • Naples, FL
    Home Depot
    2251 Pine Ridge Rd.
    Naples, FL 34109
  • Savannah, GA
    Home Depot
    11180 Abercorn St.
    Savannah, GA 31419
    Hours: 8 AM - 5 PM Monday - Sunday
  • Sebring, FL
    John Snyder Agency
    965 Sebring Sq
    Sebring, FL 33870
  • Sunrise, FL
    Home Depot (closing Sept. 24)
    2901 N University Drive,
    Sunrise, FL 33322

Additional Info

Mobile Claim Centers and Catastrophe Response Vehicles

The NCT team has a fleet of mobile claim centers and catastrophe response vehicles that come to local communities to help customers affected by severe weather events. Mobile claim centers are custom motorhomes that serve as fully equipped work centers. Allstate policyholders can visit these centers to file catastrophe claims and get questions answered. NCT members also deploy catastrophe response vehicles after major disasters to canvass severely damaged neighborhoods, find customers and help them get the claim process started — on the spot. Catastrophe response vehicles are smaller in scale than mobile claim centers and can easily maneuver city streets to get to devastated communities. During significantly damaging events, policyholders may be able to receive claim funds for additional living expenses on covered losses.

Access 24/7 catastrophe claims service by calling 1-800-54-STORM.

Log in to My Account to file a claim online. Not registered yet? Register now.

Contact your agent for claims assistance.

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