Allstate is helping customers rebuild their lives following storms with Mobile Claims Centers (MCCs) at convenient locations to help assist customers and expedite claims. At MCCs you can meet with catastrophe personnel, get answers to your claim questions and file a claim.

Drive-in locations

The National Catastrophe Team has established the below drive-in vehicle inspection location(s) to expedite the auto claims process for customers impacted by this event. Customers will be seen by appointment only to allow adequate time to properly serve our customers. Please select "drive-in" as the method of inspection when reporting the auto claim or schedule by calling 1-800-54-STORM.

Please note: Drive-ins are for auto claims, not property (to report a property claim - call 1-800-54-STORM or file online here).

Crash Champions Collision Repair - opening Friday, March 13
415 W Boughton Rd
Bolingbrook, IL 60440

Hours of operation:

Monday - Friday: 8:00 a.m. – 7:00 p.m.
Saturday: 9:00 a.m. - 12:00 p.m.
Sunday: Closed.

Crash Champions Collision Repair - opening Friday, March 13
216 South Harlem Ave
Peotone, IL 60468

Hours of operation:

Monday - Friday: 8:00 a.m. – 5:00 p.m.
Saturday/Sunday: Closed

Mobile Claim Centers

Allstate is helping customers rebuild their lives following storms with Mobile Claims Centers (MCCs) at convenient locations to help assist customers and expedite claims. At the MCC you can meet with catastrophe personnel, get answers to your claim questions and file a claim against your Allstate policy. Our goal is to serve customers as promptly as possible. In order to facilitate this, you may be placed on a waitlist to estimate your wait time and keep you updated about your place in line.