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Catastrophe Response and Claims Information

Wherever you live in the U.S., you might be affected by a severe weather event or a wildfire. Being prepared, and knowing how to respond, is key to helping you recover quickly. Allstate has a National Catastrophe Team backed by the entire Allstate claims organization who respond to our customers throughout the country.

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Allstate blue bags and volunteers packing stuff in them.

Disaster Help Center: Prep and Recovery Info

At Allstate, we believe you shouldn't have to face trouble alone. Our Disaster Help Center offers resources on dealing with severe weather. And, if you've been affected by a recent catastrophe, learn how to get help as you begin recovering.

Visit Disaster Help Center

Allstate has a fleet of Mobile Claims Centers that are strategically located in and around severely impacted communities. At these mobile locations, policyholders can speak with adjusters, report claims, and learn about possible claim payments for things like additional living expenses from covered losses. Customers can also stop by for a bottle of water or a teddy bear for a child.

If your area was recently impacted by severe weather or some other disaster, you can select your state below to find if the Allstate National Catastrophe Team is on scene, get information about the event and learn how to prepare for the next event that might impact your area.

State Map

Call 1-800-54-STORM (1-800-547-8676) to access 24/7 catastrophe claims service.



If you're an Allstate policyholder and your property or vehicle was damaged, you can report your claim online. Use My Account to access your claim information, register for digital payment options, upload documents and communicate with your claims team.

You can also report your claim at 1-800-547-8676 or visit your Allstate agent.

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