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Auto Claims FAQ

Get answers to your auto claim questions.

With Allstate, you'll experience convenience and support every step of the way during the auto claims process, and get answers to commonly asked questions.

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1 Total loss determination varies based on state law. Payment may include additional taxes and fees depending on state law.

2 Not available in every state. Subject to terms, conditions and availability.

Subject to terms, conditions & availability for a limited time on standard auto policies & all TX auto policies. Premium credit varies based on vehicle involved & underlying policy term. In VT, this feature is called the Claim Satisfaction Commitment. Allstate Property and Casualty Insurance Co. & Allstate Fire and Casualty Insurance Co. & their affiliates: Northbrook, IL. ©2017 Allstate Insurance Co. Additional terms and conditions

Many factors go into the cost of your auto insurance policy, including how you purchase the policy: online, through a call center, or with an agent.
ECC Monitor: OK