Employers and brokers need to start planning for increased claim amounts in the future and incorporate strategies to encourage employees to seek treatment early and not put off care.

Below are examples of how a group health plan can help mitigate increased healthcare costs resulting from deferred medical treatment.

Create an Environment that Encourages Employees to Seek Care Quickly

Encourage employees to take care of their health. They should seek care for their symptoms quickly so they can get the treatment they need.

It is recommended to get routine preventive care such as seeing their primary physician, getting a biometric screening done every year, and going to other annual appointments. This can help catch conditions before they become more serious.

Use a Telehealth Service

Virtual telehealth services are popular and widely accepted ways to receive care. Patients can connect virtually with a provider, receive a diagnosis, and be prescribed treatment virtually. Employees don't have to wait for an opening with their primary care provider. They can save on costs by getting early treatment and may need to take less time off of work. Allstate Benefits offers Walmart Health Virtual Care telehealth services with most self-funded plans.

Virtual Urgent Care and Talk Therapy visits are available through Walmart Health Virtual Care.
- Urgent Care: U.S. board-certified doctors and medical providers are available 24/7/365 to diagnose, treat, and prescribe medication¹ for many minor illnesses and injuries via phone and/or video visits.
- Talk Therapy: For members 18 years+. Licensed therapists can help with a wide range of mental and emotional health needs. Receive ongoing support, on your schedule, from the comfort of your home via phone and/or video visits in as little as 48 hours.

Communicate and Understand Benefits

Set up meetings throughout the year, not just during Open Enrollment, to discuss and explain the company's benefit plan and how to use it. Employees may put off receiving care because they aren't sure what is covered and don't know about all of the great benefits of the plan. This can include how to find a provider that accepts the plan, how to use telehealth services, and more.