MyBenefits, our 24/7 customer service portal, makes claim submission easy. And if you sign up for direct deposit, your benefit could be in your bank account in days!

learn more about MyBenefits

You can also access the same functionality from our MyBenefits mobile app. Watch this video to learn more.

File Your Claim
Watch this video to learn how to file a claim, or refer to this Job Aid for step-by-step instructions.

Here's what you'll need:

your policy number
your bank account information (if signing up for direct deposit)
supporting documentation, like discharge papers or a receipt from a doctor's visit. You can take photos of the papers with your phone (TIFF or JPEG format) or scan them into a PDF.

Claim review times may vary based on the complexity of your claim. We will notify you if we need additional information.

log in to MyBenefits

If you prefer to complete a paper claim form, you can download and print one from the Resources page.