Contact us

Contact us

For insureds

If you are an individual covered by an Allstate Benefits accident, critical illness, hospital indemnity, or other voluntary insurance policy or certificate, please call our Customer Care Center 8 a.m. to 8 p.m. ET, Monday through Friday, at:

1-800-521-3535

1-800-211-5533 *Se Habla Español

If you are an individual seeking information about an Allstate homeowners or auto policy, please call 800-726-6033 or visit Contact Allstate for more customer service options.

For brokers and agents

If you are a broker or agent and need help servicing an existing policy or certificate, please call our Customer Care Center 8 a.m. to 8 p.m. ET, Monday through Friday, at 1-800-521-3535 and press 2 for our Agent Service Team.

You can also consult our Customer Care Contacts page for a list of operational contacts for your territory. This list includes contacts for the following:

• MyAccess
• Commissions
• Enrollment
• Tech support
• Billing/EasyBill Online

For employers

If you are an employer with billing questions, please consult our Customer Care Contacts listing to find the appropriate Billing contact for your territory.

Our Address

Allstate Benefits
1776 American Heritage Life Dr.
Jacksonville, FL 32224

Contact us

If you are an agent, employer, or plan member and have questions about a health plan purchased through the Allstate Benefits Self-Funded Program, you can reach us in the following ways:

NEW BUSINESS, SALES AND AGENT CONTRACTING

1-877-225-5077

Dial 0 after the prompt to connect with your local office.

EMPLOYER AND AGENT ACCOUNT MANAGEMENT SERVICES

Self-Funding

1-888-659-1859
Email: ngbsselffunded@ngic.com

Fully insured

1-888-659-1859
Email: ABGHfullyinsured@ngic.com

MEMBER AND PROVIDER CUSTOMER CARE CENTER

Self-Funding

Allied Benefit Systems PPO and Network-Only Line: 1-888-292-0272
Allied Benefit Systems Core Value Plan Line: 1-888-306-0905
Allied Benefit Systems Select Path Line: 1-833-515-1958
Meritain Health Customer Care Line: 1-800-925-2272

Fully insured

Allied Benefit Systems Secure Choice 1-800-323-3049

Our Address

Allstate Benefits
1776 American Heritage Life Dr.
Jacksonville, FL 32224