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Allstate Leadership

Meet The Good Hands Guiding Allstate.

Our dedication to doing good doesn't stop at the boardroom. At Allstate, our leaders uphold our mission by making a difference in the communities we live and work in every day.



Thomas Wilson Headshot.
Tom Wilson
Chair, President and Chief Executive Officer
The Allstate Corporation
Carrie Blair Headshot.
Carrie Blair
Executive Vice President,
Chief Human Resources Officer
Allstate Insurance Company
Elizabeth Brady Headshot.
Elizabeth Brady
Executive Vice President,
Chief Marketing, Customer and Communications Officer
Eric Brandt Headshot.
Eric Brandt
Executive Vice President,
Chief Claims Officer
Don Civgan Headshot.
Don Civgin
Vice Chair
The Allstate Corporation
Chief Executive Officer
Protection Products and Services
John Dugenske Headshot.
John Dugenske
President, Investments and Financial Products
Rhonda Ferguson Headshot.
Rhonda Ferguson
Executive Vice President and General Counsel
Suren Gupta Headshot.
Suren Gupta
Executive Vice President, Allstate Technology, Services & Ventures
Guy Hill Headshot.
Guy Hill
Executive Vice President, Personal Property-Liability Product
Susan Lees Headshot.
Susan L. Lees
Chief Legal Officer and Secretary of the Corporation
Jess Merten Headshot.
Jess Merten
Executive Vice President
Allstate Insurance Company
President, Financial Products
John O'Donnell Headshot.
John O'Donnell
President, Western Territory
Julie Parsons Headshot.
Julie Parsons
Chief Operating Officer, Personal Property-Liability
Mark Prindiville  Headshot.
Mark Prindiville
Executive Vice President and Chief Risk Officer
Mario Rizzo Headshot.
Mario Rizzo
Executive Vice President and Chief Financial Officer
Glenn Shapiro Headshot.
Glenn Shapiro
President, Personal
Property-Liability
Steven Sorenson Headshot.
Steven P. Sorenson
Executive Vice President,
Corporate Business Transformation
Terrance Williams Headshot.
Terrance Williams
Executive Vice President and
General Manager of
Allstate Agency Distribution

Tom Wilson

Chair, President and Chief Executive Officer
The Allstate Corporation

Tom Wilson is the Chair, President and Chief Executive Officer of The Allstate Corporation. Wilson has served as CEO of Allstate since 2007 and became the Chairman of The Allstate Corporation's Board of Directors in 2008.

Wilson has held a number of senior executive positions at Allstate since 1995. As CEO, Wilson has led a multi-year transformation of Allstate to position it as the only insurer with differentiated brands targeted at each segment of the market. The emphasis has been not only on doing the right things, such as investing in cutting-edge innovation, improving efficiency and productivity, and shedding non-core assets, but in doing them in the right way — optimizing the pace of change, restructuring for the long term rather than short term, honoring commitments to employees, agency owners, customers and communities, and investing in the people of Allstate.

He joined Allstate in 1995 from Sears, Roebuck and Co., where he was Vice President of Strategy and Analysis. He was Managing Director of Mergers and Acquisitions at Dean Witter Reynolds from 1986 to 1993 and held various financial positions at the Amoco Corporation from 1980 to 1986.

Wilson is the chairman of the U.S. Chamber of Commerce and holds active leadership positions within the financial services industry and the community. He is a Board member of the Civic Committee of the Commercial Club of Chicago and a trustee of Rush University Medical Center. He is also a member of the Young Presidents Organization Gold Chicago chapter. Wilson is committed to empowering youth and serves as the national and Illinois Co-Chair for WE Day. He is also the co-chair of Get IN Chicago, a public-private partnership to reduce violent crime among youth in Chicago.

He has previously served as chairman of the Property and Casualty CEO Roundtable, chairman of the Financial Services Roundtable and deputy chairman of the Federal Reserve Bank of Chicago. Wilson regularly offers comment and insight about timely business and policy topics in national media outlets, and his articles have been published in the New York Times, Washington Post and CNN.com.

A native of St. Clair Shores, Michigan, Wilson holds an MBA from Kellogg School of Management at Northwestern University and a bachelor's degree in business administration from the University of Michigan.

Carrie Blair

Executive Vice President, Chief Human Resources Officer
Allstate Insurance Company

Carrie Blair is Executive Vice President and Chief Human Resources Officer for Allstate Insurance Company. Leading a dynamic team of HR professionals, Blair is helping to redefine the company's talent strategy and ensure Allstate attracts, retains and cultivates a diverse workforce aligned with our purpose-driven culture and the future of work.

Blair joined Allstate in 2019, with a proven track record as a leader who understands the critical role HR plays, particularly in times of transformation and change. Her career spans more than 25 years in financial services, and she has over 17 years of broad-based HR experience. Most recently, she was Executive Vice President, Chief Human Resources & Communications Officer at Sun Life Financial, where she was responsible for leading a global team of HR and communications professionals.

Blair received her bachelor's degree in the arts from McMaster University. She enjoys giving back to her community and serves as a trustee for The Allstate Foundation. She has also held a variety of member and board positions with the United Way, along with other civic and social impact programs.

Elizabeth Brady

Executive Vice President, Chief Marketing, Customer and Communications Officer
Allstate Insurance Company

Elizabeth Brady is Executive Vice President and Chief Marketing, Customer and Communications Officer. She is also a member of Allstate's Operating Committee. Brady leads marketing for all the corporation's brands, as well as enterprise innovation efforts, internal and external communication and corporate philanthropy. Her creativity and insights help us serve customers and more effectively leverage customer connectivity, technology and analytics.

Before joining Allstate, Brady was Senior Vice President, Global Brand Management, at Kohler Co., where she led marketing and communications across four businesses and 33 global brands. She has also held senior leadership positions at Publicis and BBDO. Throughout her career, Brady has been a proven leader in innovative retail marketing, brand strategies and creative solutions for some of the world's most talked about brands.

Brady earned her bachelor's in journalism from the University of Kansas and her MBA from Maryville University. She serves as a trustee for The Allstate Foundation, which is dedicated to inspiring the next generation of leaders and breaking the cycle of domestic violence, and is a board member of Marwen, a Chicago nonprofit that supports visual arts programs in under-resourced communities.

Eric Brandt

Executive Vice President, Chief Claims Officer
Allstate Insurance Company

Eric Brandt was named Executive Vice President and Chief Claims Officer of Allstate Insurance Company in January 2020. In this role, Brandt oversees the largest employee group at Allstate — more than 15,000 countrywide who handle over 7 million claims annually. Before Allstate, he was Chief Claims Officer at Esurance.

Brandt has over 25 years of industry experience, as a claims leader for personal, commercial, specialty and disability lines of business.

Before joining Esurance in 2014, Brandt headed claims and risk services at a global firm specializing in niche insurance. He also held the chief claims role at a leading disability insurer and spent many years in leadership roles with a major carrier in the direct-to-consumer space.

Brandt earned a bachelor's in insurance from Penn State University.

Don Civgin

Vice Chair, The Allstate Corporation, and Chief Executive Officer, Protection Products and Services
Allstate Insurance Company

Don Civgin is Vice Chair of The Allstate Corporation and CEO of Allstate Protection Products and Services. He is also a member of Allstate's Operating Committee.

Civgin oversees Allstate's broad protection portfolio: Allstate Business Insurance, Allstate Dealer Services, Allstate Identity Protection (formerly InfoArmor), Allstate Protection Plans (formerly SquareTrade), Allstate Roadside Services and Arity, the company's telematics unit. He is also responsible for Avail, Allstate's car-sharing initiative, which is addressing the need for more efficient transportation solutions for connected consumers.

Civgin joined Allstate in 2008 as Executive Vice President, Finance and Strategy, and has held several leadership roles, most recently as President, Allstate Service Businesses. Before that, he was President, Allstate Emerging Businesses, and President and Chief Executive Officer, Allstate Financial.

Civgin has extensive experience in corporate finance, strategy, and mergers and acquisitions. Previously, he was Executive Vice President and Chief Financial Officer for OfficeMax and Senior Vice President, Finance, and Chief Financial Officer of General Binding Corporation. Before that, he held executive roles at Montgomery Ward, Alliant Foodservice and Itel Corp.

Civgin is active in his community and serves as Chairman of the Board of Trustees for the internationally renowned Ravinia® Festival, North America's oldest nonprofit music festival.

He received his bachelor's in finance from the University of Illinois at Urbana-Champaign and an MBA from the University of Chicago.

John Dugenske

President, Investments and Financial Products
Allstate Investments

John Dugenske leads Allstate Investments and is in charge of the company's investment portfolio, financial products, strategy and business transformation. Dugenske joined Allstate in 2017 as Executive Vice President and Chief Investment Officer. His role later expanded to Chief Corporate Strategy Officer.

Before joining Allstate, Dugenske was Group Managing Director and Global Head of Fixed Income at UBS Asset Management. In this role, he oversaw more than $200 billion in assets across Chicago, New York, London, Zurich, Tokyo, Singapore and Frankfurt, managed a global team of roughly 175 people and served on the UBS Asset Management Executive Committee. Before UBS, Dugenske was head of European and Middle East Fixed Income at Neuberger Berman (formerly Lehman Brothers Asset Management), based in London. He started his career as a portfolio manager at NISA Investment Advisors. He also specializes in building and implementing multi-asset capital allocation and portfolio optimization frameworks.

Dugenske is a Chartered Financial Analyst and a member of the CFA Institute. He earned his bachelor's and master's degrees in mechanical engineering, as well as an MBA, from the University of Illinois at Urbana-Champaign.

Rhonda Ferguson

Executive Vice President and General Counsel
Allstate Insurance Company

Rhonda Ferguson is executive vice president and general counsel of The Allstate Corporation. In this role, she leads Allstate's 1,900 person legal team to guide the company's business strategy, ensure sound compliance and foster a healthy legal, legislative and regulatory environment.

Ferguson joined Allstate in 2020 from Union Pacific Railroad, where she served as Executive Vice President, Chief Legal Officer and Corporate Secretary and was responsible for all legal, regulatory and corporate governance initiatives. Prior to joining Union Pacific in 2016, Ferguson was vice president, corporate secretary and chief ethics officer of FirstEnergy Corp. where she led teams responsible for corporate, real estate and compliance initiatives. Ferguson previously served as assistant general counsel and assistant secretary with Ferro Corporation. She also served as a partner with Am Law 100 Baker Hostetler LLP law firm and began her career with Thompson Hine LLP.

Ferguson has an undergraduate degree in engineering from Northwestern University and a J.D. degree from Case Western Reserve University. She and her husband, Clayton, have two college-aged children.

Suren Gupta

Executive Vice President, Allstate Technology, Services & Ventures
Allstate Insurance Company

Suren Gupta is Executive Vice President, Allstate Technology, Services & Ventures for Allstate Insurance Company. Gupta joined Allstate in 2011 and leads a global organization that includes technology, corporate venture capital, sourcing and procurement and administrative services.

In his role leading the global technology organization, Gupta is responsible for bringing the technological vision and capabilities needed to drive the company's Transformative Growth Plan, which leverages the Allstate brand, people and technology to accelerate growth in its personal property-liability business. Strategic Ventures is Allstate's corporate venture capital group, initiating investments and partnerships with innovative startups and emerging growth companies. The Sourcing and Procurement Solutions and Administration & Real Estate groups ensure that the company is leveraging its buying power and fostering great work environments.

Under Gupta's leadership, the technology organization has won numerous awards, including the United Kingdom's highest honor for business success, the Queen's Award for Enterprise; the Forbes CIO Innovation Award; and the InformationWeek Decade award, which named Allstate one of the top 10 business technology innovators of the past decade in the U.S.

Gupta is a graduate of the Advanced Management Program at Harvard Business School. He also received an MBA from George Mason University and a master's degree in computer engineering from West Virginia University. In 2019 he received an honorary degree of Doctor of Science from Ulster University in Northern Ireland for services to the economy of Northern Ireland, where Allstate is a major employer

In 2015, Gupta was named to the board of directors of Zions Bancorporation. He also serves on the Chicago Public Library Foundation Board and on the board of Pratham U.S.A., the American chapter for Pratham, which provides pre-school education to underprivileged children in India. It now is the country's largest nongovernmental organization, providing education to millions of children who might otherwise work instead of attending school.

Guy Hill

Executive Vice President, Personal Property-Liability Product
Allstate Insurance Company

Guy Hill is Executive Vice President, Personal Property-Liability Product, for Allstate Insurance Company's Product organization.

Hill joined Allstate in 1986 and has taken on roles with progressively more responsibility, including Northeast Region State Manager, Assistant Vice President of Product Operations, Vice President of Product Operations (2006 to 2008) and Vice President of Sales and Service (2008 to 2010). He was promoted to President of Allstate Protection's California/East Regions in 2010, to Executive Vice President, Customer Advocacy and Line Management, in 2011, and to Product Operations Executive Vice President for Allstate's West Territory in 2012. In 2015, Hill began overseeing integration of the company's product operations across the country. He took on the role of Executive Vice President, Field Product Management and Execution, in November 2018, overseeing efforts to tailor countrywide product strategies to the local level to drive profitable growth.

He serves on the board of the Insurance Information Institute and the board of the Illinois chapter of the Leukemia & Lymphoma Society, which funds lifesaving blood cancer research around the world.

Hill received his bachelor's in finance from James Madison University.

Susan L. Lees

Chief Legal Officer and Secretary of the Corporation
Allstate Insurance Company

Susan (Susie) L. Lees is Chief Legal Officer and Secretary of The Allstate Corporation. She focuses on environmental, social and governance initiatives.

Lees joined Allstate in 1988 and has moved up through the ranks, holding a variety of leadership positions with increasing responsibility, most notably in her previous role as executive vice president, chief legal officer, general counsel and secretary. During her extensive tenure at Allstate, Lees led a multitude of complex initiatives, including the company's acquisition of American Heritage Life Insurance Company and National General Holdings Corp. While leading the corporate law division of Allstate's law and regulation department, she gained extensive experience working with business areas throughout the corporation. Earlier in her career, Lees built a foundation of business acumen through professional sales roles at Celanese Corp. and Exxon Chemical.

She has been a champion of solutions to key societal issues and serves on The Allstate Foundation Board of Trustees. Lees also serves on the boards of the Rand Institute for Civil Justice, Institute for Legal Reform and the Children's Hospital of Chicago Medical Center / Ann & Robert H. Lurie Children's Hospital of Chicago. Lees is past president of the board of directors for the Riverside Foundation and former member of the board of directors for the National Network to End Domestic Violence, Association of Life Insurance Counsel and the National Association of Women Lawyers.

Lees holds a B.A. degree in political science from Brown University and a J.D. from The University of Oklahoma College of Law.

Jess Merten

Executive Vice President, Allstate Insurance Company
President, Financial Products

Jess Merten is Executive Vice President of Allstate Insurance Company, President of Financial Products and a member of Allstate's Operating Committee. Merten leads the go-to-market strategy and execution for the life and retirement business. He also oversees Allstate Benefits, a leading provider of voluntary benefits solutions.

Mostly recently, Merten was Allstate's Chief Risk Officer. In that role, he strengthened the company's risk organization and oversaw all corporate risk and return activities. Merten joined Allstate Financial as a Senior Vice President in 2012 and later became its Chief Financial Officer, helping reposition the business and improve its performance. In 2015, Merten was elected Senior Vice President and Treasurer of Allstate, responsible for liquidity management, capital sourcing and deployment, bank and rating agency relationships, strategy, and corporate financial planning and analysis. Before joining Allstate, Merten was a partner at PwC.

He received a bachelor's degree in finance and accounting from the University of Wisconsin-Oshkosh. He serves on the boards of the Joffrey Ballet and the Chicago Shakespeare Theater.

John O'Donnell

President, Western Territory
Allstate Insurance Company

John O'Donnell is President, Western Territory, Allstate Personal Lines. In this role, he has full accountability for profitable growth in 27 states in the western half of the U.S. He also serves as Chairman of the Board for Allstate Canada.

O'Donnell joined Allstate in 2009 as Field Vice President for the Southeast Region. He has also served as President and CEO, Allstate Canada Group, and Senior Vice President, Agency Operations, the organization that supports Allstate's agency force. O'Donnell's career also includes leadership roles with GMAC Insurance, The Walt Disney Co. and Goldman Sachs.

O'Donnell holds a bachelor's degree in mathematics from the U.S. Naval Academy and served in the Marine Corps as an attack helicopter pilot and flight operations officer. He holds an MBA, with high honors, in finance and economics from the University of Chicago.

Julie Parsons

Chief Operating Officer, Personal Property-Liability
Allstate Insurance Company

Julie Parsons is Chief Operating Officer, Personal Property-Liability, for Allstate Insurance Company. She also oversees Product, Service, Ivantage and Answer Financial.

Parsons joined Allstate in 1993 in the Pricing department. She was promoted to Vice President and Chief Actuary in 2005 and Senior Vice President, Consumer Household, in 2008. In 2010, Parsons became Product Senior Vice President for the Eastern Territory Regions, working with the local market operating committees to establish local product strategy. In October 2014, she became Senior Vice President, Vehicle Product Management, where she was responsible for developing, delivering and maintaining a portfolio of personal auto and power sports products. Parsons was promoted to Executive Vice President, Product Operations, in May 2017, where she was responsible for driving strategies for product lifecycle management to deliver innovative insurance solutions, pricing excellence and underwriting that meets evolving consumer needs.

Parsons is a fellow of the Casualty Actuarial Society and currently serves on the Posse Foundation Chicago Advisory Board. She has been recognized with a Crain's Top 40 Under 40 award, the Chicago Anti-Defamation League Rising Star award, the Purdue University Outstanding Actuarial Alumni award and Diversity MBA's Top 100 Under 50 Diverse Executive Leaders award. She is also a recipient of the Keith and Freddie Pedersen Distinguished Leadership Award from the Barrington (Illinois) Area Council on Aging in recognition of her work there as President of the Board of Directors.

Parsons received her bachelor's degree in Actuarial Science from Purdue University in 1993.

Mark Prindiville

Executive Vice President and Chief Risk Officer
Allstate Insurance Company

Mark Prindiville is Executive Vice President and Chief Risk Officer of Allstate Insurance Company. He chairs the Enterprise Risk and Return Management Committee, which oversees all corporate risk and return activities.

Prindiville joined Allstate in 1996 as a quantitative analyst in the Investment Risk Management group and subsequently held roles of increasing responsibility spanning Allstate's portfolio and investment risk management functions. In 2010, he was promoted to Managing Director of the Investments Research and Analytics team, where he led economic forecasting, strategic and tactical asset allocation, risk measurement and portfolio hedging strategies. He later served as Senior Vice President and Chief Risk Officer for Allstate Investments.

Beginning in 2019, Prindiville led the business-facing analytics function of Allstate's data and analytics organization. His team delivered value-adding analytics solutions and drove alignment between business units and the Data, Discovery & Decision Science team to implement a shared analytics road map.

Prindiville earned bachelor's degrees in economics and systems engineering from the University of Pennsylvania and a doctorate in operations research from Stanford University.

Mario Rizzo

Executive Vice President and Chief Financial Officer
The Allstate Corporation

Mario Rizzo is Executive Vice President and Chief Financial Officer of The Allstate Corporation and Allstate Insurance Company, as well as a member of Allstate's Operating Committee. Prior to becoming CFO in 2018, Rizzo served as Chief Financial Officer of Allstate Personal Lines (APL), where he was responsible for its comprehensive financial planning and analytics. Rizzo previously served for nearly eight years as Allstate's Treasurer and Assistant Treasurer, and as Vice President in APL Finance before that. He joined the company in 1989.

Rizzo has a bachelor's degree in economics from the University of Michigan and an MBA in finance and accounting from the University of Chicago. He is also a Certified Public Accountant. Rizzo serves as a member of the Finance Committee and the Governing Board of UCAN Chicago, an organization focused on empowering youth to develop into our future leaders.

Glenn Shapiro

President, Personal Property-Liability
Allstate Insurance Company

Glenn Shapiro is President of Personal Property-Liability, leading the combined businesses of Allstate Personal Lines, Esurance, Encompass and Answer Financial. He is focused on implementing Allstate's Transformative Growth Plan, expanding customer access and improving customer value. From 2017 to 2019, Shapiro served as President of Allstate Personal Lines, and from 2016 to 2017, he served as Chief Claims Officer for the Allstate Insurance Company.

Prior to joining Allstate in 2016, Shapiro was Executive Vice President and Chief Claims Officer at Liberty Mutual Commercial Insurance. Shapiro has 30 years of experience in the insurance industry. He has held a number of senior leadership positions in strategy and operations and has been at the forefront of leveraging predictive modeling and digital capabilities in insurance.

Shapiro founded and serves as board president for Kodiak Care, a nonprofit that helps lower-income pet owners pay for lifesaving veterinary care. He also serves on the board of SitStayRead, a Chicago nonprofit dedicated to promoting a culture of reading in low-income communities through reading assistance dogs in classrooms. He received his bachelor's degree in business administration from Bryant University in Smithfield, R.I., and holds Chartered Property Casualty, Chartered Life Underwriter and Chartered Financial Consultant designations.

Steven P. Sorenson

Executive Vice President, Corporate Business Transformation
Allstate Insurance Company

Since joining Allstate in 2000, Sorenson has held key leadership roles in a variety of areas throughout the organization. He served as a product senior vice president with product management responsibilities for three of the company's fourteen regional operations. In 2002, he was given responsibility for co-leading the entire field operation. In 2007, Sorenson was promoted to executive vice president, Protection Distribution, and joined the Allstate senior leadership team. He took on the role of executive vice president, Product Operations, in 2008. In 2017, he stepped into the role of executive vice president, Allstate Brand Operations, where he was responsible for driving Allstate's strategy to provide outstanding customer and agency service and support across the U.S. and Canada. He took on the role of executive vice president, Corporate Business Transformation, in December 2019.

Prior to joining Allstate, Sorenson was a General Manager at Progressive Insurance Company with responsibility for several Midwestern states. Prior to that, he was an Engagement Manager at McKinsey & Company working in their Chicago, Houston and London offices.

He and his wife, Geri, have six children and live in the northwest suburbs of Chicago. A native of Green Bay, Wisconsin, Sorenson holds a Master of Business Administration in Finance and Strategy from the University of Chicago and a B.A. in Economics from Harvard University. Sorenson serves on the boards of the Foglia YMCA in Lake Zurich, Illinois and the YMCA of Metropolitan Chicago.

Terrance Williams

Executive Vice President and General Manager of Allstate Agency Distribution
Allstate Insurance Company

Terrance Williams is Executive Vice President and General Manager of Allstate Agency Distribution. He is focused on accelerating innovation to transform the company's agency distribution channels in the U.S. and Canada. This includes driving profitable growth through Allstate's 11,000 domestic agencies and accelerating Allstate's market share growth in Canada. Williams brings a customer focus that will shape how consumers interact with Allstate as we broaden our circle of protection to meet their changing needs.

Before joining Allstate in January 2020, Williams was President, Emerging Business Group, and EVP, Chief Marketing Officer for Nationwide Mutual Insurance Company. During 24 years with Nationwide, he advanced through leadership roles touching almost every aspect of the business, including underwriting, claims, operations, sales and various profit and loss management roles. Prior to becoming Nationwide's CMO, Williams was President and Chief Operating Officer of Nationwide Agribusiness Insurance Company, which he led across the threshold of $1 billion in revenue.

Williams serves on the Board of Directors for Encompass Health and the Columbus (Ohio) Regional Airport Authority. He has been named one of the Top 300 Most Powerful Executives in Corporate America by Black Enterprise magazine and has been recognized by Forbes magazine as one of the World's Most Influential CMOs.

Williams earned a bachelor's in risk management and insurance from the University of South Carolina. He received the university's distinguished alumni award in 2018. He also serves as an advisory board member for the University of South Carolina's Risk and Uncertainty Management Center at the Darla Moore School of Business.

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