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Allstate Leadership

Meet The Good Hands Guiding Allstate.

Our dedication to doing good doesn't stop at the boardroom. At Allstate, our leaders uphold our mission by making a difference in the communities we live and work in every day.



Thomas Wilson Headshot.
Tom Wilson
Chairman, President and Chief Executive Officer
The Allstate Corporation
Steven Shebik Headshot.
Steven E. Shebik
Vice Chair
The Allstate Corporation
Chief Executive Officer, Allstate Life Insurance Company
Brain Bohaty Headshot.
Brian Bohaty
Executive Vice President
Corporate Business Transformation
Elizabeth Brady Headshot.
Elizabeth Brady
Executive Vice President
Chief Marketing, Innovation and Corporate Relations Officer
Don Civgan Headshot.
Don Civgin
President, Service Businesses
John Dugenske Headshot.
John Dugenske
Executive VP & Chief Investment and Corporate Strategy Officer,
President, Allstate Investments
Mary Jane Fortin Headshot.
Mary Jane Fortin
President, Allstate Financial Businesses
Suren Gupta Headshot.
Suren Gupta
Executive VP, Allstate Technology and Strategic Ventures
Guy Hill Headshot.
Guy Hill
Executive VP, Product Integration & Management
Susan Lees Headshot.
Susan L. Lees
Executive VP and General Counsel
Katherine Mabe Headshot.
Katherine Mabe
Executive Vice President, Allstate Brand Distribution
Jess Merten Headshot.
Jess Merten
Executive Vice President, Chief Risk Officer and Treasurer of Allstate Insurance Company
John O'Donnell Headshot.
John O'Donnell
President, Western Territory
Julie Parsons Headshot.
Julie Parsons
Executive Vice President, Product Operations
David Prendergast Headshot.
David Prendergast
President, Eastern Territory
Mario Rizzo Headshot.
Mario Rizzo
Executive Vice President, Chief Financial Officer
Ken Rosen Headshot.
Ken Rosen
Executive Vice President and Chief Claims Officer
Glenn Shapiro Headshot.
Glenn Shapiro
President, Allstate Personal Lines
Steven Sorenson Headshot.
Steven P. Sorenson
Executive Vice President
Allstate Brand Operations
Thomas Troy Headshot.
Thomas Troy
EVP, Allstate Business Insurance, Encompass Insurance, Esurance and Ivantage,
Allstate Insurance Company

Tom Wilson

Chairman, President and Chief Executive Officer
The Allstate Corporation

Tom Wilson is the Chairman, President and Chief Executive Officer of The Allstate Corporation. Wilson has served as CEO of Allstate since 2007 and became the Chairman of The Allstate Corporation's Board of Directors in 2008.

Wilson has held a number of senior executive positions at Allstate since 1995. As CEO, Wilson has led a multi-year transformation of Allstate to position it as the only insurer with differentiated brands targeted at each segment of the market. The emphasis has been not only on doing the right things, such as investing in cutting-edge innovation, improving efficiency and productivity, and shedding non-core assets, but in doing them in the right way — optimizing the pace of change, restructuring for the long term rather than short term, honoring commitments to employees, agency owners, customers and communities, and investing in the people of Allstate.

He joined Allstate in 1995 from Sears, Roebuck and Co., where he was Vice President of Strategy and Analysis. He was Managing Director of Mergers and Acquisitions at Dean Witter Reynolds from 1986 to 1993 and held various financial positions at the Amoco Corporation from 1980 to 1986.

Wilson is the Chairman of the U.S. Chamber of Commerce and holds active leadership positions within the financial services industry and the community. He is a Board member of the Financial Services Roundtable, the Property and Casualty CEO Roundtable and the Financial Services Forum, as well as the Civic Committee of the Commercial Club of Chicago. Wilson regularly offers comment and insight about timely business and policy topics in national media outlets, and his articles have been published in the New York Times, Washington Post and CNN.com.

Wilson is a Trustee of Rush University Medical Center. He is committed to empowering youth and serves as the National and Illinois Co-Chair for WE Day. Wilson is also the Co-Chair of Get IN Chicago, the public-private partnership to reduce violent crime among youth in Chicago. He has previously served as Chairman of the Property and Casualty CEO Roundtable, Chairman of the Financial Services Roundtable and Deputy Chairman of the Federal Reserve Bank of Chicago.

A native of St. Clair Shores, Michigan, Wilson holds an MBA from Kellogg School of Management at Northwestern University and a bachelor's degree in business administration from the University of Michigan.

Steven E. Shebik

Vice Chair, The Allstate Corporation
Chief Executive Officer, Allstate Life Insurance Company

Steve Shebik is Vice Chair of The Allstate Corporation and Chief Executive Officer of Allstate Life Insurance Company. He oversees Allstate Life and Retirement, Allstate Benefits, Property-Casualty Alternative Segments (composed of Encompass, Esurance, Allstate Business Insurance and Ivantage), Finance, Corporate Business Transformation and the corporate analytics team, D3.

Shebik has held numerous senior roles at Allstate during the past two decades, most recently as Chief Financial Officer of The Allstate Corporation. He has been the interim Chief Investment Officer and Chief Risk Officer and has served as Chief Financial Officer of Allstate Financial, Allstate Protection and Allstate Investments. He previously held positions of increasing responsibility in treasury, mergers and acquisitions, acquisition integration, accounting and financial systems.

Shebik joined Allstate in 1995 from Sears, Roebuck and Co. where he held various corporate-level accounting and financial positions from 1988-95 in financial reporting, planning, and mergers and acquisitions. From 1980-88 he worked for Arthur Andersen & Co. in accounting and auditing services.

Shebik and his wife, Megan, are active in and supportive of a number of charitable endeavors around their hometown of Wheaton, Illinois. Shebik serves on the Board of Trustees of the Chicago Symphony Orchestra and the Negaunee Music Institute, the Dean's Business Council of the Gies College of Business and on the Finance and Operations Committee of the DuPage Foundation.

Shebik received bachelor's degrees in accounting and finance in 1978 from the University of Illinois, Urbana-Champaign, and an MBA in 1980 from the University of Chicago. He is a member of Financial Executives International, the American Institute of CPAs and the Illinois CPA Society.

Brian Bohaty

Executive Vice President, Corporate Business Transformation
Allstate Insurance Company

Brian Bohaty is Executive Vice President, Corporate Business Transformation. He is responsible for the strategic design and execution of processes to improve customer and agent experiences, digitize business operations, deploy new capabilities and modernize the business model.

Prior to joining Allstate in late 2016, Bohaty spent 16 years with TIAA in a number of senior leadership roles, including operations, product management, and sales and servicing. Most recently, he was Executive Vice President, Retail Products and Services, where he was responsible for life insurance, brokerage, managed accounts, IRAs, tuition financing and advice tools. Prior to that, Bohaty was Chief Operating Officer, TIAA-CREF Asset Management, where he focused on product management and integration activities. Earlier in his career at TIAA, he was Executive Vice President, Client Services Group, responsible for end-to-end client servicing of institutional and individual customers. Prior to TIAA, Bohaty worked at Bank of America.

Bohaty sits on the board of the University of North Carolina at Charlotte's Belk College of Business and the American Red Cross of Greater Chicago. He also is active with the American Heart Association — Charlotte. He earned a bachelor's degree from St. Louis University and an MBA from the John Cook School of Business at St. Louis University.

Elizabeth Brady

Executive Vice President, Chief Marketing, Innovation and Corporate Relations Officer

Elizabeth Brady is Executive Vice President and Chief Marketing, Innovation and Corporate Relations Officer. She is also a member of Allstate's Operating Committee. Elizabeth leads marketing for all the corporation's brands, as well as enterprise innovation efforts, internal and external communication and corporate philanthropy. Her creativity and consumer insights help us serve customers and more effectively leverage customer connectivity, technology and analytics.

Prior to joining Allstate, Elizabeth was Senior Vice President, Global Brand Management, at Kohler Co., where she led marketing and communications across four businesses and 33 brands worldwide. She has also held senior leadership positions at Publicis and BBDO. Throughout her career, Elizabeth has been a proven leader in innovative retail marketing, driving brand strategies and creative solutions for some of the most talked about brands.

Elizabeth earned her bachelor's degree in journalism from the University of Kansas and her MBA from Maryville University.

Don Civgin

President, Service Businesses
Allstate Insurance Company

Don Civgin is President, Service Businesses, and a member of Allstate's Operating Committee. In this role, he oversees Allstate Dealer Services, Allstate Roadside Services, Answer Financial, Arity and SquareTrade. He also is responsible for Allstate's car-sharing initiatives. Prior to that, Civgin was President of the company's Emerging Businesses.

From 2012 to 2014, Civgin was President and Chief Executive Officer, Allstate Financial, which offers a range of life insurance, retirement and investment products. He joined Allstate in 2008 as Executive Vice President, Finance and Strategy, and added oversight of Esurance when Allstate acquired that company in 2011. Previously, Civgin was employed by OfficeMax, where he was Executive Vice President and Chief Financial Officer from 2005 to 2008. He began his career in 1986 at Itel Corporation, where he eventually became Vice President and Treasurer. He was responsible for capital structure activities for the corporation's multibillion-dollar balance sheet. In 1995, he joined Alliant Foodservice as Vice President and Treasurer when the company was acquired from Kraft by Clayton, Dubilier and Rice.

In 1997, Civgin was named Senior Vice President, Finance, of Montgomery Ward as part of a new management team brought in by GE Capital Corporation, the majority owner. Later, he was promoted to Senior Vice President, Merchandise Operations. Civgin served as Senior Vice President, Finance, and Chief Financial Officer of General Binding Corporation from 2002 to 2005, as that company went through a successful transformation and turnaround, culminating in a merger in 2005 with Acco Brands.

Civgin received his bachelor's degree in finance from the University of Illinois at Urbana-Champaign and an MBA from the University of Chicago.

John Dugenske

Executive Vice President, Chief Investment and Corporate Strategy Officer, Allstate Insurance Company
President, Allstate Investments

John Dugenske is Allstate's Chief Investment and Corporate Strategy Officer and President of Allstate Investments. Prior to joining Allstate in 2017, Dugenske served as Group Managing Director and global head of Fixed Income at UBS Asset Management. In this role, he oversaw more than $200 billion in assets across Chicago, New York, London, Zurich, Tokyo, Singapore and Frankfurt, managed a global team of roughly 175 people and served on the UBS Asset Management Executive Committee. Prior to UBS, Dugenske was head of European and Middle East Fixed Income at Neuberger Berman (formerly Lehman Brothers Asset Management), based in London. He also held global responsibility for the Cash Management business. Dugenske's previous experience includes Deutsche Asset Management (formerly Zurich Scudder Investments), as Director of Fixed Income Trading and Research, and he started his career as a portfolio manager at NISA Investment Advisors. In addition to portfolio management, he designed and built NISA's Fixed Income risk management system and developed a variety of trading models. During his career, Dugenske has been responsible for a wide variety of portfolios, including Global and US Core/Core+, EMD, Liquidity, Loans, Managed Accounts, Municipals, Short Duration and Structured Products. He also specializes in building and implementing multi-asset capital allocation and portfolio optimization frameworks.

Dugenske is a Chartered Financial Analyst and a member of the CFA Institute. He earned his bachelor's and master's degrees in mechanical engineering, as well as an MBA, from the University of Illinois at Urbana-Champaign.

Mary Jane Fortin

President
Allstate Financial Businesses

Mary Jane Fortin is President of Allstate Financial Businesses and a member of Allstate's operating committee. Fortin leads the go-to-market strategy and execution for the life and retirement business, and is responsible for integrating life and retirement into Allstate Personal Lines. Her accountability includes improving the life and retirement experience for both our customer and agency channels with the goal of serving more Allstate customers with life solutions. Fortin also oversees Allstate Benefits, which is a leading provider of voluntary benefits solutions.

With a deep business and financial-services background, Fortin was most recently Executive Vice President and Chief Financial Officer for AIG Consumer Insurance, which includes AIG's global life, retirement and personal lines businesses.

Before that, Fortin was President and Chief Executive Officer of American General, AIG's group of domestic life insurance companies. She was responsible for managing all functional aspects of American General, including distribution, product development and management, marketing, service and technology. Before joining AIG in 2006, Fortin held various leadership roles at The Hartford, including Senior Vice President of mutual funds and 529 programs. Fortin also held key roles with PricewaterhouseCoopers (formerly known as Coopers & Lybrand LLP) and Arthur Andersen LLP.

Fortin is on the board of directors of the United Way of Metropolitan Chicago. She also is on the board of directors of the Washington-based American Council of Life Insurers, where she serves on the organization's CEO Steering Committee on Consumer Issues as well as the CEO Steering Committee on Prudential Issues.

Fortin earned her bachelor's degree in accounting from the University of Connecticut and her MBA from the Wharton School at the University of Pennsylvania.

Suren Gupta

Executive VP, Allstate Technology and Strategic Ventures
Allstate Insurance Company

Suren Gupta is Executive Vice President, Allstate Technology & Strategic Ventures for Allstate Insurance Company. In this role, he leads a global organization delivering innovative and transformational solutions for Allstate's customers, agency owners and employees. He is responsible for the company's information technology strategy, operations and processes. In addition, Gupta oversees Allstate's strategic ventures with companies that advance its technology-driven, customer-focused strategy. He has been instrumental in enhancing information technology's delivery capabilities, focusing on digital innovation, efficiency, information security and expanding global operations to enable 24/7 support and development capabilities. His organization has won numerous awards, including the United Kingdom's highest honor for business success, the Queen's Award for Enterprise.

Gupta joined Allstate in 2011, bringing leadership, information technology, operations, product development and sales experience to Allstate. Previously, he was Executive Vice President and group Chief Information Officer for consumer lending at Wells Fargo. Under his leadership, real estate lending was re-engineered with new delivery capabilities that enabled the field sales force to serve customers more effectively with just-in-time information.

Earlier in his career, Gupta provided key leadership and vision as a founding member of the corporate executive team of Airclic Inc., a startup wireless internet venture, and was Senior Vice President, informational technology and operations for GMAC Residential, a division of General Motors. Gupta also has held senior operations, sales, marketing and strategic development roles at INTELSAT, a groundbreaking satellite telecommunications company.

Gupta is a graduate of the Advanced Management Program at Harvard Business School. He also received an MBA from George Mason University and a master's degree in computer engineering from West Virginia University. In 2015, he was named to the board of directors of Zions Bancorporation. He also serves on the Chicago Public Library Foundation Board and on the board of Pratham U.S.A., the American chapter for Pratham, which was established in 1994 to provide pre-school education to children in India's slums. It now is the country's largest nongovernmental organization with activities in 21 states of India to provide education to millions of children who might otherwise work instead of attending school.

Guy Hill

Executive VP, Product Integration & Management
Allstate Insurance Company

Guy Hill is Executive Vice President, Product Integration & Management for Allstate Insurance Company.

Hill joined Allstate in 1986 and held a series of progressively more responsible roles, including Northeast Region State Manager, Assistant Vice President of Product Operations, Vice President of Product Operations (2006 to 2008), Vice President of Sales and Service (2008 to 2010). He was promoted to President of Allstate Protection's California/East Regions in 2010, to Executive Vice President, customer advocacy and line management in 2011, and to Product Operations Executive Vice President for Allstate's West Territory in 2012. He took on his current role in 2015, overseeing integration of the company's product operations across the country.

Hill is on the board of the Illinois chapter of the Leukemia & Lymphoma Society, which funds lifesaving blood cancer research around the world and provides free information and support services. He received his bachelor's degree in finance from James Madison University.

Susan L. Lees

Executive VP and General Counsel, Allstate Insurance
Allstate Insurance Company

Susan (Susie) L. Lees is Executive Vice President, General Counsel and Secretary of The Allstate Corporation. She leads Allstate's 1,400-person legal team to guide the company's business strategy, ensure sound compliance and foster a healthy legal, legislative and regulatory environment.

Lees joined Allstate in 1988 and has moved up through the ranks, holding a variety of leadership positions with increasing responsibility, most notably in her previous role as Senior Vice President and Deputy General Counsel for Allstate Financial. During her extensive tenure at Allstate, Lees led a multitude of complex initiatives, including the company's acquisition of American Heritage Life Insurance Company. While leading the corporate law division of Allstate's law and regulation department, she gained extensive experience working with business areas throughout the corporation. Earlier in her career, Lees built a foundation of business acumen through professional sales roles at Celanese Corp. and Exxon Chemical.

She has been a champion of solutions to key societal issues and serves on The Allstate Foundation Board of Trustees. Lees also serves on the boards of the National Network to End Domestic Violence, the National Association of Women Lawyers, Rand Institute for Civil Justice and the Institute for Legal Reform.

Lees holds an A.B. degree in political science from Brown University and a J.D. from the University of Oklahoma College of Law.

Katherine Mabe

Executive Vice President, Allstate Brand Distribution
Allstate Insurance Company

Katherine Mabe is Executive Vice President, Allstate Brand Distribution, which includes all distribution through the Allstate exclusive and independent agency channels and supports Allstate agencies in serving customers as trusted advisors. Allstate Brand Distribution includes oversight of the market operating committees, agency operations, compliance, financial services sales, the Allstate-branded independent agency channel, strategic distribution and product integration.

Previously, Mabe was President, Business to Business, with operating responsibility for Allstate Benefits, Allstate Business Insurance, Allstate Dealer Services, Allstate Roadside Services, Ivantage and Encompass Insurance. Mabe joined Allstate in 2011 and served as President, West Territory of Allstate Personal Lines until 2013. From 2010 to 2011, Mabe was President and Chief Executive Officer of the Economical Insurance Group, one of the largest property-casualty insurance companies in Canada. Previously, Mabe was with Nationwide Insurance for 30 years, where she held a number of executive positions in Nationwide's marketing, sales, product and commercial functions.

Mabe received a bachelor's degree from Ohio State University and an MBA from Ohio State's Fisher College of Business. She holds CPCU, CLU and ChFc designations. Mabe is active in organizations and boards that include the Red Cross of Greater Chicago, the Chicago Network, and the Business Council of the Art Institute of Chicago. Mabe has received a variety of professional awards, including the title of Kellogg Executive Scholar, Sales and Marketing at Northwestern University. In addition, she has received the Ohio Diversity Council's Most Powerful and Influential Women in Ohio Award and the 2014 Women in Insurance Leadership award.

Jess Merten

Executive Vice President, Chief Risk Officer and Treasurer of Allstate Insurance Company
Allstate Insurance Company

Jess Merten is Executive Vice President, Chief Risk Officer and Treasurer of Allstate Insurance Company. He also chairs the Enterprise Risk and Return Management Committee, which oversees all corporate risk and return activities. Merten joined Allstate Financial as a Senior Vice President in 2012. As Chief Financial Officer of Allstate Financial, he helped reposition the business and improve its performance, including the disposition of Lincoln Benefit Life. In 2015, Merten was elected Senior Vice President and Treasurer of Allstate, responsible for liquidity management, capital sourcing and deployment, bank and rating agency relationships, and corporate financial planning and analysis. The following year, he assumed responsibility for corporate strategy.

Before joining Allstate, Merten was a partner at PwC. He received his bachelor's degree in finance and accounting from the University of Wisconsin-Oshkosh. He serves on the boards of the Joffrey Ballet, the Chicago Shakespeare Theater and the Midwest Young Artists Conservatory.

John O'Donnell

President, Western Territory
Allstate Insurance Company

John O'Donnell is President, Western Territory, Allstate Personal Lines. In this role, he has full accountability for profitable growth in 27 states in the western half of the U.S. He also serves as Chairman of the Board for Allstate Canada.

O'Donnell joined Allstate in 2009 as Field Vice President for the Southeast Region. He has also served as President and CEO, Allstate Canada Group, and Senior Vice President, Agency Operations, the organization that supports Allstate's agency force. O'Donnell's career also includes leadership roles with GMAC Insurance, The Walt Disney Co. and Goldman Sachs.

O'Donnell holds a bachelor's degree in mathematics from the U.S. Naval Academy and served in the Marine Corps as an attack helicopter pilot and flight operations officer. He holds an MBA, with high honors, in finance and economics from the University of Chicago.

Julie Parsons

Executive Vice President, Product Operations
Allstate Insurance Company

Julie Parsons is Executive Vice President, Product Operations, for the Allstate Insurance Company and a member of the Allstate Personal Lines Senior Leadership Team. As Executive Vice President, Parsons drives the Allstate Personal Lines strategies for product lifecycle management to deliver innovative insurance solutions, pricing excellence and underwriting that meets evolving consumer needs.

Parsons joined Allstate in 1993 in the Pricing department. She was promoted to Vice President and Chief Actuary in 2005 and Senior Vice President, Consumer Household in 2008. In 2010, Parsons became Product Senior Vice President for the Eastern Territory regions, working with the local market operating committees in establishing local product strategy. In October 2014, Parsons took on the role of Senior Vice President, Vehicle Product Management where she was responsible for developing, delivering and maintaining a portfolio of personal auto and power sports products.

Parsons is a fellow of the Casualty Actuarial Society and a member of the American Academy of Actuaries. She currently serves on the Posse Foundation Chicago Advisory Board. She has been recognized with a Crain's Top 40 under 40 award, the Chicago Anti-Defamation League Rising Star award, the Purdue University Outstanding Actuarial Alumni award and Diversity MBA's Top 100 under 50 Diverse Executive Leaders award. She is also a recipient of the Keith and Freddie Pedersen Distinguished Leadership Award from the Barrington (IL) Area Council on Aging in recognition of her work there as President of the Board of Directors.

Parsons received her bachelor's degree in actuarial science from Purdue University in 1993.

David Prendergast

President, Eastern Territory
Allstate Insurance Company

David Prendergast serves as President of the Eastern Territory and is accountable for the profitable growth in the territory's 23 states and the District of Columbia.

Previously, Prendergast served as Territory Senior Vice President for the West Territory and Field Senior Vice President, Capital Region. He began his Allstate career in 1984 as a claim representative and has held leadership positions in claims, underwriting, sales and marketing before moving to Capital Region leadership in 2008.

Prendergast earned a Master of Public Administration at the State University of New York (SUNY) at Albany, Rockefeller School of Public Affairs and Policy. He also completed the Kellogg Management Institute at the Kellogg School of Management at Northwestern University.

Mario Rizzo

Executive Vice President, Chief Financial Officer
The Allstate Corporation

Mario Rizzo is Executive Vice President and Chief Financial Officer of The Allstate Corporation and Allstate Insurance Company, as well as a member of Allstate's Operating Committee. Prior to becoming CFO in 2018, Rizzo served as Chief Financial Officer of Allstate Personal Lines (APL), where he was responsible for its comprehensive financial planning and analytics. Rizzo previously served for nearly eight years as Allstate's Treasurer and Assistant Treasurer, and as Vice President in APL Finance before that. He joined the company in 1989.

Rizzo has a bachelor's degree in economics from the University of Michigan and an MBA in finance and accounting from the University of Chicago. He is also a Certified Public Accountant. Rizzo serves as a member of the Finance Committee and the Governing Board of UCAN Chicago, an organization focused on empowering youth to develop into our future leaders.

Ken Rosen

Executive Vice President and Chief Claims Officer
Allstate Insurance Company

Ken Rosen was named Executive Vice President and Chief Claims Officer of Allstate Insurance Company in 2018. In that role, Rosen oversees the largest employee group at Allstate-more than 15,000 employees nationwide who handle over 7 million claims annually. Prior to joining Allstate in 2017, he served as Chief Claims Officer at USAA.

Rosen has over 26 years of industry experience, with deep knowledge of claim operations and vast experience leading large teams through change. He is passionate about continuous improvement and known for creating superior customer experience through the utilization of technology and data.

Rosen earned a bachelor's degree in psychology with a concentration in business from Stony Brook University in Stony Brook, N.Y., and an MBA in business management and finance from Adelphi University, Garden City, N.Y.

Glenn Shapiro

President, Allstate Personal Lines
Allstate Insurance Company

Glenn Shapiro is President of Allstate Personal Lines, overseeing product, claims, operations, risk, finance and distribution. He is focused on expanding Allstate's trusted advisor strategy, accelerating the use of telematics and building an Integrated Digital Enterprise. From 2016 to 2017, Shapiro served as Chief Claims Officer for the Allstate Insurance Company.

Prior to joining Allstate in 2016, Shapiro was Executive Vice President and Chief Claims Officer at Liberty Mutual Commercial Insurance. He originally joined Liberty Mutual in 2010 as Chief Claims Officer of Safeco Insurance, a Liberty Mutual company.

Shapiro has over 28 years of experience in the insurance industry. He has held a number of senior leadership positions in strategy and operations. He also has led several transformations and been at the forefront of leveraging predictive modeling and digital capabilities in insurance.

Shapiro serves on the board of SitStayRead, a Chicago nonprofit dedicated to promoting a culture of reading in low-income communities. He received his bachelor's degree in business administration from Bryant University in Smithfield, R.I., and holds CPCU, CLU and ChFC designations.

Steven P. Sorenson

Executive Vice President, Allstate Brand Operations
Allstate Insurance Company

Steven P. Sorenson is Executive Vice President, Allstate Brand Operations and a member of the Allstate Personal Lines Senior Leadership Team. Sorenson drives Allstate's strategy to provide outstanding customer and agency service and support to approximately 16 million households and more than 11,000 Allstate exclusive agencies and financial representatives in the U.S. and Canada. His teams are responsible for Allstate's customer contact and agency service centers, as well as the platforms and business processes for fast, effective customer interactions. Sorenson also leads procurement, the project management organization, administration and real estate.

Since joining Allstate in 2000, Steve has held key leadership roles within the product and distribution organizations. He served as a Product Senior Vice President with product management responsibilities for three of the company's fourteen regional operations. In 2002, he was given responsibility for co-leading the entire field operation. In 2007, Sorenson was promoted to Executive Vice President, Protection Distribution and joined the Allstate senior leadership team. He took on the role of Executive Vice President, Product Operations in 2008, a role he held until May 2017.

Prior to joining Allstate, Sorenson was a General Manager at Progressive Insurance Company with responsibility for several Midwestern states. Prior to that, he was an Engagement Manager at McKinsey & Company working in their Chicago, Houston and London offices.

He and his wife Geri have six children and live in the northwest Chicago suburbs. A native of Green Bay, Wisconsin, Sorenson holds a Master of Business Administration in finance and strategy from the University of Chicago and a B.A. in economics from Harvard University. Sorenson serves on the boards of the Foglia YMCA in Lake Zurich, Illinois, and the YMCA of Metropolitan Chicago.

Thomas Troy

EVP, Allstate Business Insurance, Encompass Insurance, Esurance and Ivantage
Allstate Insurance Company

Tom Troy is Executive Vice President, Allstate Business Insurance, Encompass Insurance, Esurance and Ivantage. As Executive Vice President, Troy drives the business strategies for Allstate's commercial insurance operation as well as Encompass Insurance, which is one of the largest personal property and casualty insurance brands sold exclusively through a network of independent agents. He also leads Esurance, a direct-to-consumer insurance brand, and Ivantage, an Allstate subsidiary that offers expanded-market insurance programs to customers primarily through Allstate exclusive agencies.

Previously, Troy was Executive Vice President, Allstate Brand Operations, responsible for leading teams to provide customer service and support to Allstate customer households and Allstate agencies and financial specialists. Prior to that, Troy was Executive Vice President, Business Insurance, at Liberty Mutual Insurance, responsible for all underwriting and sales operations for a national field organization. He also served as Executive Vice President and Chief Operating Officer for Liberty Mutual's Regional Companies Group.

Troy was active with the Seattle chapter of Year Up, an organization that empowers low-income young adults to go from poverty to professional careers. He earned a bachelor's degree from the University of Washington and an MBA from Seattle University.

ECC Monitor: OK