Thank you for choosing Allstate. We value you, respect your privacy and work hard to protect your personal information.
This statement is provided on behalf of Allstate Non-Insurance Holdings Inc. ("Allstate"). We would like to explain how we collect, use and share the information we obtain about you in the course of doing business. You are receiving this notice because you've elected to utilize the Car Healthservice.
- We do not sell your personal information to anyone.
- We do not share your information with non-affiliate companies that would use it to contact you about their own products and services, unless permitted pursuant to a joint marketing agreement.
- We require persons or organizations that represent or assist us in providing Car Health service to keep your information confidential.
- We require our employees to protect your personal information and keep it confidential.
As you can see, protecting your personal information is important to us. In addition to the practices described above, we use a variety of physical, technical and administrative security measures that help to safeguard your information. Our privacy practices continue to apply to your information even if you cease to utilize the Car Health service.
What Personal Information Do We Have and Where Do We Get It
We gather personal information from you and from outside sources for the purpose of providing the Car Health service to you. Some examples of the information we collect from you may include your name, phone number, home and e-mail addresses. We will also collect vehicle DTC (diagnostic trouble codes), fuel status, car battery status, oil pressure from your vehicle. We maintain records that may include, but are not limited to, memberships and payment history.
- Evaluate our marketing campaigns
- Analyze how customers use our website and applications
- Develop new services
- Know how many visitors have seen or clicked on our ads
Also, our business partners assist us with monitoring information including, but not limited to, IP addresses, domain names and browser data, which can help us to better understand how visitors use allstate.com/carhealthpilot
We use Mobile analytics software to allow us to better understand the functionality of our Car Healthl Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile app.
If you choose, your location is obtained from the mobile device or the network using your device's GPS functionality, or directly from you. We use your location information to search for information you request. When we execute such searches on your behalf we do not transfer your identity or personally identifiable information to third parties, other than with service providers necessary to help perform this function. This information is not used to create a profile about you or your activities.
To prevent Allstate from using your current location, you can disable the GPS functionality on your mobile device or choose not to submit current location when prompted.
How We Use and Share Your Personal Information
In the course of normal Car Health service, we use and share your personal information. We may provide your information to persons or organizations within and outside of Allstate. This would be done as required or permitted by law. For example, we may do this to:
- Fulfill a transaction you requested
- Provide a service you requested
- Market our products
- Prevent fraud
- Comply with requests from regulatory and law enforcement authorities
- Send you push notifications
The persons or organizations with whom we may share your personal information may include, among others:
- Companies that provide services related to Car Health and perform services, such as marketing, and communication services on our behalf
- Business partners that assist us with tracking how visitors use allstate.com/carhealthpilot
- Other financial institutions with whom we have a joint marketing agreement
- Those who request information pursuant to a subpoena or court order
The Internet and Your Information Security
Our web site, allstate.com/carhealthpilot, provides information about us, and the Car Health service. This Privacy Statement applies to users of allstate.com/carhealthpilot regardless of whether the user is an Allstate customer.
As true of most sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
You may opt out of accepting cookies by changing the settings on your browser. However, rejecting cookies may prevent you from using certain functions and you may have to repeatedly enter information to take advantage of services or promotions.
Cookies allow us to provide you with a more customized service and are used to track and measure Web site usage. This information may be used to manage and customize our Web site's content, layout, and services in order to improve our site, enhance customer service, and provide tailored messages.
Who Should Use Our Web Site?
Our Web site (allstate.com/carhealthpilot) is for the Car Health service only and is not intended for children; we do not market any products or services to children under the age of thirteen or knowingly collect any information from children under the age of thirteen. If we become aware that information is or has been submitted by or collected from a child under the age of thirteen, we will delete this information.
What Security Procedures Do We Use to Guard Against the Loss, Misuse, Alteration, or Theft of Information While That Information Is Being Submitted to Allstate Over the Internet?
To help ensure the security of your personal information that you submit to this site, (other than via an e-mail message), we use security software to encrypt the information before and during its transmission through the Internet. We only allow information to be submitted for transmission if your browser is compatible with our security software. If your browser is not compatible, you will receive a message indicating your transaction can be completed but at a lower level of security. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
E-mail messages are not secure. Our security software does not encrypt e-mail messages. E-mail messages traveling through the Internet are subject to viewing, alteration, and copying by potentially anyone on the Internet.
You should exercise discretion with respect to the submission of any personal information via e-mail. If you are concerned about the security of your communication, we encourage you to send your correspondence through the postal service or use the telephone to speak directly to us. We are not responsible for the security or confidentiality of communications you send to us through the Internet using e-mail messages.
We Appreciate Your Business
Thank you for choosing Allstate. We understand your concerns about privacy and confidentiality and hope this notice has been helpful to you. We value our relationship with you and look forward to keeping you in Good Hands ®.
If you have questions or would like more information, please don't hesitate to call Allstate at 1-800-ALLSTATE ®.
We reserve the right to change our Privacy practices, procedures, and terms.
Allstate Non-Insurance Holdings Inc.