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How to file a claim

You can file a claim one of three ways:

What happens next?

The claim process will vary based on the extent of damage. Here’s the typical process:

  • Step 1:

    If needed, we can provide referrals for assistance with temporary repairs such
    as boarding up windows.
  • Step 2:

    We’ll evaluate damages and prepare an estimate.
  • Step 3:

    We’ll go over your policy with you to explain which coverages and limits apply.
  • Step 4:

    Where available, you can choose an Allstate-recommended repair vendor and have the
    workmanship guaranteed by the vendor. Or you can choose your own vendor.
  • Step 5:

    We can wrap up your claim by answering any questions you may have and provide you with
    payment when appropriate.
For information about catastrophes, visit Get Catastrophe and Claim Information.

Questions? Want to make changes to your coverage? Call your local Allstate Agent or 1-800-ALLSTATE.

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