This report covers the period between January 1, 2007, and December 31, 2007—and in certain areas includes updated 2008 information and data as available. In our attempt to continuously improve the quality and scope of our reporting, select metrics may not yet show a historical trend. For example, some data may exist for a three-year period while certain data may be a first-year metric that we intend to track going forward. “Allstate” refers to “The Allstate Corporation” and the operations of its subsidiaries within the United States, unless otherwise noted.