In My Good HandsSM —
The Allstate Code of Ethics
Always doing the right thing in the right way for the right reason is essential to Allstate’s business and our reputation. It builds trust and strengthens the bonds between the company, our customers and other stakeholders. We put our values into action through our behaviors, decisions and interactions every day.
That’s why a comprehensive Code of Ethics applies to all our employees and Board of Directors. The Code covers a range of topics — including conflicts of interest, workplace safety, harassment and discrimination, protection of data and insider trading.
The Code of Ethics is available at http://www.allstatecodeofethics.com.
Training and Communication
Ethical conduct is everyone’s business at Allstate. We continuously evaluate new and better ways to ensure that all employees understand our ethical standards, their roles in upholding those standards, and how they apply to their job responsibilities.
Our Code of Ethics was updated in 2012 to provide greater guidance on company expectations. It discusses Allstate’s purpose, and includes photos and images of actual Allstate employees, agents and customers as well as leadership quotes and business-based question-and-answer scenarios.
To reinforce these values and principles, Allstate provides online training and ethical leadership workshops. Each year, all employees are required to acknowledge their understanding and commitment to compliance with our Code of Ethics and company policies.
The Allstate Ethics and Compliance (ACE) Awards are one of two corporate-wide awards. They recognize employees who are role models, demonstrating behaviors and decisions aligned with Allstate’s core values. Recipients of this award are selected semiannually by a panel of judges including the chief ethics and compliance officer, a member of the senior leadership team and a past recipient of the award. An annual luncheon is held to honor award recipients. Allstate’s CEO provided the keynote speech for the 2011–2012 event. The ACE Awards reaffirm the importance of ethics in our daily business dealings with customers, coworkers and the communities we serve.
All employees are encouraged — and expected — to report any sign of misconduct in the workplace. Concerns can be raised through supervisors or local Human Resources consultants. Allstate policy and the Code of Ethics prohibit any form of retaliation for reporting a workplace or ethical concern.
Additionally, employees and non-employees can report violations, even anonymously, by contacting Allstate i-Report at 1-800-706-9855, a 24/7 toll-free number. Once a concern is raised, it will be investigated to determine what further actions may be necessary. If necessary, appropriate actions will be taken and discipline may be administered.