2010 SOCIAL RESPONSIBILITY REPORT
STAKEHOLDERSBUSINESS PRACTICESSOCIAL IMPACTENVIRONMENT

Business Practices

If people don’t believe we’ll
do what we promise, Allstate
has no business being in business. So for us, integrity
is everything.

Why We Care

We care because trust must be earned, and repaid, every day. Because better products give us a real and lasting competitive edge. Because a diverse customer base, workforce and supplier network make us stronger and more successful.

What We Do

A comprehensive Code of Ethics applies to everyone in the company, and to everything we do. We sell, and stand behind, a wide range of products and services. We invest to increase shareholder returns and to help strengthen communities across the country. We make diversity a priority in every aspect of our operations.

How We’re Doing

We continue to introduce innovative products in both our protection and financial services businesses. Overall return on investment in 2010 was 8.6 percent. We also were recognized for our diversity strategy by several leading business publications.

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