Access to Products & Services

Another form of choice involves the many options in service and access channels that Allstate provides its customers. Offering a range of access—local agency owners, toll-free phone number, Web sites, banks and investment broker-dealers—allows customers to choose the relationship with Allstate that is most convenient and comfortable for them. Offering diverse points of contact encourages interaction with Allstate, and lowers barriers that might result from geographic limitations, technology availability and individuals’ age or economic status.