Allstate’s “good hands” are a symbol of strength. They represent the country’s largest publicly held personal lines insurance company, with more than $109 billion in assets.
Why is strength so important in our business? It’s important because it helps us operate more efficiently which, in turn, helps us keep our prices more competitive for our customers. It helps us respond to our customers’ claims quickly and fairly.
It’s important because it lets us develop new products and services to better serve customers. Last year, for example, we began offering certificates of deposit, money-market accounts and more through the Allstate Bank.
Strength is important because it gives us the resources to help ride out recessions and rough weather without putting any customer’s future at risk.
And it’s important because it gives us the capital to invest back in communities like Sacramento. We buy municipal bonds that finance roads and bridges, playgrounds and public works. We back real estate and other private development. We lend to businesses in economically disadvantaged areas that might have trouble obtaining funding from traditional sources. All this not only helps improve the quality of life across America. It also pays dividends for our shareholders.
Above all, strength is important because customers and communities need to know they can count on us. In the end, it’s all about trust. And trust must be earned, and repaid, every day.
