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Scam Information & Definitions

A scam can manifest itself in many forms, but the most frequent are via email or phone. An individual claiming to represent a company you trust will request that you provide or update personally identifiable information. Often, they will try to instill a sense of urgency by threatening consequences such as your account closing or coverage being terminated if you do not comply with the request immediately. Providing them with this information could ultimately lead to your identity being stolen.

Phishing Scams

A phishing scam can manifest itself in many forms, but the most frequent are via email or phone. An individual claiming to represent a company you trust will request that you provide or update personally identifiable information. Often, they will try to instill a sense of urgency by threatening consequences such as your account closing or coverage being terminated if you do not comply with the request immediately. Providing them with this information could ultimately lead to your identity being stolen.

Learn more about phishing scams.

Check & Lottery Scams

Lottery scams typically begin with a letter in the mail or an email notification that "You have won!" a large sum of money. In the materials, you would be instructed to call a telephone number before cashing the check to receive further instructions. It is likely that during this call, you will be told to provide payments and/or personal or banking information in order to receive lottery proceeds. Of course, in this scam, you will never receive any lottery winnings.

While many lottery scams use the names and logos of legitimate lottery organizations or businesses, you should not attempt to cash or deposit these checks, as they are not legitimate. Instead, you should notify your local law enforcement authorities.

If you are uncertain about any communication you receive via phone, mail, or email from someone alleging to represent Allstate, please contact your Allstate agent, 1-800-Allstate or ScamsHoaxes@Allstate.com.

Avoid Becoming a Victim

To learn more about how to protect yourself from scams, read our scam prevention tips.

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