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Track a Claim
Auto or Property Claims
If you’ve already registered your Allstate homeowner’s or auto policy at the online Customer Care Center, then you can check your claim status now. 
If not, call 1-800-ALLSTATE® (or 1-800-729-0098 for New Jersey) to register for immediate online access to your claim status, policy information and more.
Your claim representative should also be able to answer any questions you might have.
Catastrophe Claims
When registering online, please note that, for your security, access to claim status is not available immediately. You’ll receive a Personal Activation Key (PAK) in the mail in 7-10 days. By entering this PAK at the Customer Care Center, you'll enjoy an expanded list of online services, including the ability to get your claim status.
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Related Materials
Auto Claim Questions
Review our frequently asked questions.
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Property Claim Questions
Review our property frequently asked questions.
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Need help Filing a Claim?
Call or log on today
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Catastrophe Information Center
Get help with disaster claims and recovery after disaster strikes.
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Before Catastrophe Strikes
There are many steps you can take to safeguard your family.
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Be Prepared
Download Allstate's free home inventory software and create a room-by-room inventory of your personal possessions.
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