When the unexpected happens, sometimes it's hard to think of what to do next. To make it a little easier, here are some suggestions.
1. Contact Allstate immediately.
Call your Allstate Agent, call 1-800-ALLSTATE or log on to the Customer Care Center at allstate.com for 24-hour assistance. We'll get the claim process started immediately. We can answer questions and arrange to handle covered losses. If you've had a theft, contact the police first.
2. Prevent further damage.
Without risking your own safety, make temporary repairs to prevent further damage. Your Allstate claim representative can offer referrals for qualified vendors and talk to you about emergency repairs to help prevent any additional property damage.
3. Document the damage.
For any emergency repairs, it may be necessary to photograph the damage before repair work begins. Don't throw away any furniture or personal items until a claim representative has inspected them, and keep all receipts for temporary repairs or extra living expenses.
4. Check the status of your claim.
Once you've filed a claim, you'll get a claim number for easy tracking. You can talk to an Allstate claim representative or Allstate Agent, call 1-800-ALLSTATE or log on to the Customer Care Center at allstate.com.