Allstate Northern Ireland Services

Allstate Northern Ireland offers the following services to its parent company, the Allstate Corporation.

Infrastructure Services:

Database Administration
Application Service Monitoring
System Incident Management
Security Administration
Security Provisioning and Administration
Access Control Services
Security Event
Analysis/Intrusion Detection

Business Process Management:

Product Development and Support
High Volume Data Keying Services
Policy Processing and Data Collection
Exception follow-up and closure
Image Cataloging and Archive
Auditing

Managed Services:

Architecture Services
End User Technical Support
Network Operations & Logistics
Project Management and Delivery Operations Services

Consultancy Specialist Services:

Business Engagement
Security Consultancy
Security Policy & Education
Requirements & Analysis

Application Development & Integration:

M/F development
Server Development
Middleware, ie Tibco & Ab Initio
IVR
Service Component Development (relevant only to VIN team)
Business Intelligence
Web Application Development
Database Application Development
Product Development
Change Management
Application Deployment
AS/400 Development, Support & Maintenance
MiddleWare - VAGen, CSP
Quality Assurance\Quality Control\Testing

Application Maintenance:

Production Support (24/7)
Technical Problem Resolution
Maintenance