Employees working within an Allstate office in Northern Ireland

Product Operations—Alliance Maintenance

Main Skills/Technologies
within this Business Area:

  • Java 1.6
  • Websphere
  • Stateless Session EJBs
  • Web Services
  • Object Orientated Design
  • Patterns
  • Javascript
  • CSS
  • XML
  • Oracle
  • Junit framework
  • UML diagramming
Alliance is the new Java based Allstate Policy administration system with 2 distinct areas of responsibility:

Property Maintenance
The bulk of this work is in supporting the Property insurance product within Alliance, more specifically the endorsement functionality. The Alliance Property area is currently sunsetting the legacy Alstar system which will be replaced by Alliance. The rollout of Alliance Property was completed in 2012 for all US States and now all Allstate's insurance agents are using this new policy administration system.

This is a support team, handling defects raised by users when endorsing property policies. Property endorsements are now available in all states in the US. The codebase is written in Java for the Alliance Web framework deployed on a Websphere.

Alliance Façade
The other part of the team supports the façade applications. The façade team is responsible both for the continuing maintenance of the façade applications, and for new development work for compliance and discretionary projects.

Alliance is not yet fully written and therefore in some areas we still call functions within the old system, Alstar. Alliance is written in Java and Alstar in CSP/COBOL. The Alstar shutdown therefore presents many challenges on the façade side of the team also.

Profile: John Paul Mullan, Java Developer, Alliance Team

Profile: John Paul Mullan, Java Developer, Alliance Team "I would recommend Allstate as I have been able to get involved in such a broad range of tasks, from my day to day programming activities such as coding and testing solutions to façade application bugs and inspecting the code of more junior team members, right through to things like the Thanks-a-Million initiative. This initiative involved Allstate employees calling Allstate customers to thank them for their business and discuss any issues or concerns they may have and it was a great opportunity for an IT person to speak to an insurance customer directly. In Allstate I have worked on the old Alstar system and related systems such as VIN, moving to the new Alliance system. It's hard work but an exciting time working on Alliance as it's still being rolled out across the US.

I make full use of our wide range of options for flexible working which helps with my work life balance and I am very involved with the excellent sports and social side of the company. I also met my wife whilst working and we were married in 2012."

Find out more about John Paul by clicking here

A day in the Life
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ECC Monitor: OK