the help you need, when you need it
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The answers you need, when you need them.
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help & support
Digital support at your fingertips
Allstate's wide range of digital self-service capabilities allows you to access your ID cards, pay your bills, check your policy information, contact us easily and more.
Access your account
Create an account
My Account is the easiest way to manage your Allstate policies, view statements, check your claim status and more.
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Download the mobile app
Download the Allstate® mobile app for instant access to policies, claims and roadside assistance.
How can we help?
- Learn how to easily make payments, enroll in autopay, make life insurance policy payments or view current and past bills.
- Explore common questions about your policy and how to access or replace ID cards.
- Learn how you can quickly find, update and manage your account.
- Understand more about the claims process, including how to file a claim or check a status.
- Take advantage of our mobile app features and learn how to get the most out of your dashboard.
- Get the information you need about the Drivewise program, including key benefits and features that will make your life easier.
- View answers to common questions about the pay-per-mile car insurance program and how it can benefit your lifestyle.
- Learn about what Roadside Assistance is, how to get it or what our plans cover.
- Check out our Frequently Asked Questions for details about getting help, billing, accounts and more.
- File a claim in minutes, learn more about your plan and get answers to questions.
view more resources
Explore tools, tips and other helpful resources for auto, home, renters and life.
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Chat with us
Get the answers you need from the experts you trust.
Still need help? Contact Allstate customer service.